“Moving here was one of the best decisions I made in the last 10 years... Milford Harbor is an outstanding place to live and the management has put together an top-of-the-line team to make every aspect of living here the best that it can be. The following true story is a reflection of the management and maintenance teams of Metro Start Properties. Late after dinner on a Sunday Evening I drilled a hole in a wall in my apartment to hang some shelves and accidently hit a water pipe. When I heard the sound of water rushing out I freaked out and panicked! There was a magnet sticker on the refrigerator with emergency contact information, I called the number and within 3 rings a qualified person answered the phone and knew exactly what to do to help me shut off the water. Within an hour a Maintenance person was at my door with a shop vac to clean up the water in my apartment and a whole other clean up package for the apartment below me. In these types of emergency situations time is of the essence. Every second in response time counts when water is bursting from a pipe and your ability to control damage and the cost of this accident is critically tied to the timeliness of execution. After the problem was contained, I wanted to tip this person for the outstanding job they did, leaving their family and coming in late on a Sunday Night to help fix this problem. When I extended my hand to tip this person he pulled his arms back and said that " I did not need to tip him because he was Just Doing His Job" I thought to my self ? Who does or says these things any more? If this guy did not pick up the phone when he did the cost and the damage to my apartment and to others in the building could have bene way out of control & fast. I am grateful to this team for a job well done and for setting a benchmark example of what great service looks like in a world that sometimes forgets that that looks like? If you want to live in a place that you can feel safe and secure, Metro Start Apartment would be a good choice.”
“If you’re looking for luxury apartment living that is affordable in the New Haven area, definitely consider Canal Crossing. Unlike many other luxury complexes in the area, Canal Crossing offers free parking and close proximity to a large shopping complex for all of your errands. The complex is incredibly clean and grounds are well maintained. Excess noise was never an issue. The staff is wonderful. They also bring in food trucks for the residents to enjoy. My husband and I also loved being right on the canal trail for taking our bikes down to New Haven.Canal Crossing offers the best bang for your buck in the Hamden/New Haven area.”
“Great rental company. My units at 65 Dwight St. were very spacious for the price, and the landlords were always quick to reply and resolve any issues that came up. Would recommend”
“I've lived at The Novella for about 4 months, and it's been awesome! First off, the location is great – right near downtown, surrounded by many great places to eat. Whether I'm in the mood for something fancy or just a quick bite, everything's just a walk away. The apartment itself is super cozy and just nice to be in with thoughtfully designed rooms. For me, the best part is the apartment management team. From leasing to maintenance, every interaction has been a pleasure. The staff are not only professional but also genuinely caring.”
“I had an outstanding experience thanks to the exceptional staff and service. The team was incredibly professional and courteous. I want to give special thanks to Laura, the manager, for her outstanding hospitality and attention to detail. She ensured that all my needs were met with a friendly and professional attitude.
Additionally, I would like to acknowledge Dexter from the maintenance team. His prompt and efficient service was greatly appreciated. Dexter consistently went above and beyond to ensure everything was in perfect working order, making my stay comfortable and hassle-free.
Furthermore, the recent increase in security measures has provided a sense of safety and peace of mind. The receptionists have been diligent and welcoming, contributing to an overall secure environment.
I highly recommend this place for its excellent staff, exceptional service, and enhanced security.
I stayed for nearly two years and am delighted to report that my departure was managed with remarkable efficiency and care. The staff ensured that all procedures were meticulously handled, providing a smooth and hassle-free experience. Their professionalism and attention to detail facilitated a seamless and safe exit, for which I am truly grateful. I highly commend the team for their outstanding support during my departure.”
“Everything’s very clean and well-kept. You can use your card right at the machines machines so you don’t have to worry about the obnoxiousness of changing bills into quarters if that’s not your thing. I was only here because my washing machine was busted, so I’d forgotten how expensive laundromats can be, but it is what it is. If I ever need a laundromat again, I’ll definitely come back here.”
9AM - 5:30PM
216 Fountain St, New Haven“In the past I’ve had issues with unprofessional maintenance workers. This ended when we got a new maintenance worker, James. He has been extremely professional and efficient helping the people I live with feel more comfortable when I can’t be around.”
9:00 AM - 5:30 PM
227 Church St, New Haven
“Shout out to Lauren in Leasing - She is the real MVP! She's prompt, professional yet personable, and you can tell she is the heart & soul of the complex...A fan favorite and I see why!And not to forget about the unit/complex itself...Beautiful! Truthfully couldn't have been more pleased with the showing. Excited to hopefully call Milford Beach Apartments, 'Home'...”