“Lived here for 3 years and miss it already! Can't say enough about the location - GREAT neighborhood. The apartment building is very private and everyone stays to themselves - this is not a place to live if you want community within the building, rather peace and place where everyone minds their own business. Property is also very safe - given the location with people always walking around it's like Fort Knox to get it and out. The garage is also very safe for your car and coming in and out at night. Metro Star maintenance is always super helpful and the staff, specifically Natalie went above and beyond during my move out!”
“I have been in Canal Crossing for over 3 years now. I recently moved to a bigger apartment within Canal Crossing, and Donna from the leasing office was AMAZING. She helped me find the perfect apartment according to my needs, and provided me with every single detail I needed to be made aware of. It was a pleasant experience. I highly recommend Canal Crossing. They have great amenities, the community is very respectful. Leasing office and management are doing a great job.”
“Lived here for a year. Staff was very easy to communicate with and were very professional. Could reach them by phone or email within 24 hours. Maintenance was solved quickly and neighborhood was safe. Highly recommend them, one of the few genuinely caring landlords I've found.”
“I've lived at The Novella for about 4 months, and it's been awesome! First off, the location is great – right near downtown, surrounded by many great places to eat. Whether I'm in the mood for something fancy or just a quick bite, everything's just a walk away. The apartment itself is super cozy and just nice to be in with thoughtfully designed rooms. For me, the best part is the apartment management team. From leasing to maintenance, every interaction has been a pleasure. The staff are not only professional but also genuinely caring.”
“I had an outstanding experience thanks to the exceptional staff and service. The team was incredibly professional and courteous. I want to give special thanks to Laura, the manager, for her outstanding hospitality and attention to detail. She ensured that all my needs were met with a friendly and professional attitude.
Additionally, I would like to acknowledge Dexter from the maintenance team. His prompt and efficient service was greatly appreciated. Dexter consistently went above and beyond to ensure everything was in perfect working order, making my stay comfortable and hassle-free.
Furthermore, the recent increase in security measures has provided a sense of safety and peace of mind. The receptionists have been diligent and welcoming, contributing to an overall secure environment.
I highly recommend this place for its excellent staff, exceptional service, and enhanced security.
I stayed for nearly two years and am delighted to report that my departure was managed with remarkable efficiency and care. The staff ensured that all procedures were meticulously handled, providing a smooth and hassle-free experience. Their professionalism and attention to detail facilitated a seamless and safe exit, for which I am truly grateful. I highly commend the team for their outstanding support during my departure.”
“I ordered a Salad from Subway Tonight from Door Dash. When l went to go get it It was gone Not knowing it was delivered even though a picture was taken to retrieve my order Sad the way people do you dirty”
“Everything’s very clean and well-kept. You can use your card right at the machines machines so you don’t have to worry about the obnoxiousness of changing bills into quarters if that’s not your thing. I was only here because my washing machine was busted, so I’d forgotten how expensive laundromats can be, but it is what it is. If I ever need a laundromat again, I’ll definitely come back here.”
“A pretty decent building with large, affordable loft apartments. Kind of labyrinthine layout and the fixtures are cheap and outdated. Friendly, safe vibe. Smoking allowed in the units so you will smell smoke in the hallway.”
“Lauren who works at the Leasing Office is amazing and competent with processing requests and finding what her current and prospective clients need. I really appreciate her time and how quickly she was able to find me a spot once I got on the wait-list (which due to the desirable beach location, the units tend to fill up quickly). Thank you so much Lauren !”