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April 2023 by Chris Rudolph
Only 2 people on so a wait for help but they were friendly. The store was clean and bright. Good selection.
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February 2023 by Yuri Anicama
Worst customer service, especially at night. The two women had a horrible attitude and all they cared was about chatting the entire time while I was present with my children. Save the trip and go somewhere else.
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January 2023 by shweta umrikar
They are low on staff and the two people who are there for the customer service are not good at their job. They are rude and not easy to find in the store. Plus, despite the time mentioned on google that they are open until 8 pm, these two people made us leave the store at 7 pm saying it’s closed.
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September 2022 by kathleen hartley
I would love to share the details of my visit to this Skechers store but the stupid place is never open ...!!!!!! Now this makes two times that I drove all the way there..the first time it was closed up tight and nobody around....no sign no nothing...the second time there was a note on the door stating due to the shortage of help we are closing early...WTH!! seriously...8 people tried the door while we were standing there... If you end up going out of business..its your own dam fault for never being open..Maybe I should come run that store and show you how its done when you cant get help....you stay you dont close... i was giving you zero stars but it wouldnt post until i gave you at least one...you dont deserve one...
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July 2022 by Cina
Management was a but rude of ya ask me ..the other staff was helpful
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June 2022 by John Banas
skechers needs to send a under cove boss into there stores to check up on there people instead of paying some one for bad service in enfield
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April 2022 by Ari
Tiny red headed girl employee was hard to find, then wicked rude - seemed like maybe she was the only one there too? Sorry for needing help and not knowing how to do your job, if looking an item up with a general term was really a system issue, there was a more polite way to say that. If you don't want to do your job, maybe find another one you don't have to be around people for. Decent selection, but lacking in certain departments.
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November 2021 by Nishat Naseem
Very rude , unfriendly staff I don't know the name of the associate her number is 104907 she was real rude and so unhelpful will not be going here again . I hope they train or atleast hire people who will be actually caring for customers....rather than shooing them away with their disappointing attitude.
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October 2021 by NASH ANSARI
Excellent customer service no questions ask for return and price discount very helpful
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September 2021 by Cheryl Fox
Extremely rude staff.
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September 2021 by YASH C
Good store, good collection and they greet everyone who gets in the store which was welcoming..
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August 2021 by Marjorie Pellegrini
I met with such nice service while shopping at the Sketchers outlet in Manchester! Very knowledgeable and helpful! Went out of there way to be kind and to help me!Thank you Kaleeq and Karma! I love the Sketchers brand! I will be back for more shoes!
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August 2021 by Kristin Venturini
The 2 associates gave great customer service!
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July 2021 by Mr E
I was racially profiles. I was shopping with my fiance, got some shoes and accessories and every time I turned around, this female employee was hovering around me. I stood in a corner and caught following us, so I called her on it, she got flush with embarrassment. She never once offered us help until I asked why she was following me. I have cash and credit, but we won't spend our money in stores with employees and policies that are ok with this demeaning behavior!!!!
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July 2021 by Mr Evans
I was racially profiles. I was shopping with my fiance, got some shoes and accessories and every time I turned around, this female employee was hovering around me. I stood in a corner and caught following us, so I called her on it, she got flush with embarrassment. She never once offered us help until I asked why she was following me. I have cash and credit, but we won't spend our money in stores with employees and policies that are ok with this demeaning behavior!!!!
