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“My phone was broken and thank God Mr. Luis, with his patience and kindness, picked up my phone and said for sure something had disconnected and it was only in the blink of an eye that he fixed my phone, I am very grateful, thank you very much Mr. Luis, you were an angel, thank you very much for your help, I am nothing without my phone, but you managed to bring my phone back, for those who have a broken phone and are in despair, go to 538 Park Street, at El Domi Cellphone Repair ❤”
“Excellent service, yesterday on the beach my cell phone suddenly turned off, it didn't turn on, it didn't do anything. I thought I didn't have a fix, I came here and they helped me reprogram it, it didn't even need expensive repairs Raymond is very helpful! Very friendly to the people who visit them.”
10AM - 8PM
67 Park St, Hartford
Mobile Phones
“I have purchased Motorola phone from this store in a good deal , store manager is very friendly and always gives the customer service, I strongly recommend this store”
“Rahueal and Lyn was wonderful. They helped us so much and have more then enough patients for their customer.even the really really rude ones that went in to their store .they can definitely multi task.they need to be employees of the month! Please recognize them both for their wonderful work .”
“I dealt with someone name Will he was awesome!! He answered all my needs and made sure I was content with everything during the whole transaction!!! Keep up the good work will you are appreciated!!!!”
“This Is My Go To Location...Anytime I Have A Question Or Need Help With My Phone Nelly And Ray Are Patient With Me Through Out The Whole Process , I Recommend This Metro To All My Friends And Family”
“Wilson the Manager is 5 stars! He is great at what he does and excels in 3 different languages (English, Spanish, Portuguese) to better assist the location! I highly recommend this location ! I’ve sent my friends and family here and nothing but great feedback always!”
“This is the Metro T store to go to! I have been there several times during the past couple of years, and the polite, friendly, and professional manner of each and every staff person has been fantastic. Part of the reason I have stayed with Metro T is because of the staff and the service that I have received at this store. I would encourage everybody to go there I would encourage everybody to do Metro chi, and I would encourage you to meet the nice people who work there!”
“This store is fantastic! I went in there today to have my unsuccessful eSim corrected and activated that customer service tried to activate, but customer service sent me to a store. The young man and lady in there this afternoon went above and beyond to fix my issue and did a grest job. Very highly recommend store !”
“The young ladie named Rechel (sorry if I misspelled) deserves a raise point blank period . No matter how full the store is she provides the same energy and passion needed to assist each and everyone and go above and beyond to make sure each and every customer leaves store with the upmost level of satisfaction.... Keep up great work and each visit to your store is a enjoyable interaction”
“Thank you Jenny for completing my SmartPay application and approving me with a New Samsung Galaxy S10. I'm so excited and I appreciate how patient you was with me in transfering all my info from my old to my new phone. Now this great customer service. Highly recommended”
“I had a phone crisis today! I had received no respect with the customer service department on the phone. The crew at this store gave me all the right stuff - knowledge, time and honesty. I bought a phone from this store without hesitation.They transferred all my data over carefully and thoroughly. Thank you for putting my worries to rest. My new phone is working like a charm.”
10AM - 6PM
1816 Park St, Hartford
Mobile Phones
“Excellent place, the owner went out of his ways to help me with my phone needs. I definitely recommend this place to everyone who has phone needs. Helpful, nice, honest, does everything for the customer, just excellent. :-) Keep up the very good job, and thank you very much again.”
10AM - 7PM
1200 Park St Apt 1w, Hartford
Mobile Phones
“cricket ....After losing my SIM card to my phone I want to cricket on New Britain avenue it was told that my account would not come up and to go to cricket on Park Street in Hartford Connecticut!! I enter cricket not knowing that my passcode had already have locked out already and that I would never be able enter my account!!
I spoke with store manager Cathy she tried her best to help me get my issues resolved she called customer service also the help desk to see if we can change my information that was entered incorrectly my name was enter as Dizzy my name is Stacey I didn't know my pin or my password that was another problem but still Cathy proceeded to try to get my phone back to work, I left on the first day with no hope that there was no way to find my information about my account that I have had since 2017 , 7 years service that had to end the next day because I went back to talk to Cathy with the information that I had written when I set up my account and once again we couldn't get into my account!! I close my account and open a new one and started all over with the new phone number what a headache was that I had to call a lot of doctors and every other important people to provide my new phone number changes for emergency contact!! Cathy once again oblige me with setting up the new account with my information and setting up my my account .. I left the store more happier than I started out on my second day!!
Cathy went above and beyond her duty to make sure my issue was resolved and that my phone was back online I sincerely think Cathy for all her amazing calmness and work at The cricket!! She is amazing manager I can't thank you enough I greatly⭐⭐⭐⭐⭐⭐ appreciate your service and if I have any more problems I'll be more than happy to come back and speak with Cathy thank you!!”
“I wanted to say that I had an amazing service when I went to metro to switch from boost the gentleman who was working was amazing he helped us above and beyond and I am more than satisfied with the service I recommend this place they have great customer service.”
“Great customer service, the person working was able to answer all my questions. I was able to switch from metro pcs and get a free phone!! It was a speedy transaction. I appreciate all their help.”
“My phone broke I looked all over for someone to fix my Motorola G power he was the only with the screen and fixed it under an hour I also made it on time to work because of him”
“Great customer service! Rep Sy was so patient & kind helping me to transfer back to Boost. Sy definitely deserves a promotion to Asst. Manager, he really did an outstanding job & I am very grateful!”
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“I had service issues with Carrier, and nobody help me but boost mobile 690 Albany Ave they fix my problem, I am happy with service now, best place to do business with, highly recommend.”