Shipping Centers in Glastonbury, CT

“The woman who was working at the Glastonbury UPS Store (Bertucci's Plaza) was so helpful to me last week, and I wanted to publicly thank her for all her help when I had inadvertently mislabeled the boxes I was shipping back. Thank you! You're awesome!”

“I don’t normally write reviews, though I’m writing to highlight a positive experience that I recently had at FedEx Office. I went in there to make four poster sized prints. I’m a perfectionist, and though I was being polite, I fully admit that in retrospect, I was being handful because I kept having the clerks adjust the photos again and again until they were to my exact liking. This ended up taking a considerable amount of time. However, in spite of that, Diane and Thomas were both extremely helpful, patient, pleasant, and above all professional. Even though I was being very nitpicky, they always had a smile on their faces and made me feel like a valued customer. I now have the prints up on my wall and they look great thanks to Diane and Thomas.”

“Wow! I’ve never experienced such kindness at a post office!
I came in to mail a box of birthday gifts for my 1-year-old granddaughter, but I wasn’t fully prepared. I didn’t have tape, and the first staff member (an Indian lady) told me to go buy some for $3.50. She also measured my box and said because it was slightly oversized, the postage would be nearly $40 instead of $25. I left, disappointed.

Sitting in my car, I decided to try again. I taped up the box using some recycled tape and went back inside. The first lady was gone, replaced by another Indian lady and an older gentleman named Abe. While she was a bit slower, Abe impressed me right away—he was serving customers swiftly and efficiently, often working with two at once. He clearly knew what he was doing and kept the line moving.

When it was my turn, Abe remeasured my box. Unfortunately, the first lady had been right—it was still too big for the lower rate. He gently asked if I’d consider reboxing it, which motivated me to give it a shot. I left again, thinking I might not bother—but I came back a third time.

Abe waved me over and, to my surprise, offered to help me! He found not one, but two boxes used boxes, tested them both, and helped me tape it all up with care. While doing this, he kept serving others, moving nonstop with grace and patience.

I know it’s not customary for USPS to assist customers with taping, let alone packaging stuff. And, being here multiple times I’ve never seen this, here or at any US post offices across the country. But, obviously this man noticed my dilemma and took it upon himself to be a kind soul.

Abe went far above and beyond. His kindness, efficiency, and generosity absolutely made my day. I hope his boss sees this acknowledgement of his excellent service. Because of people like him, the world truly is a better place. Thank you so much, Abe!”

“A couple of days ago i went to get some photos printed, the nice lady in the front named “Katherine” directed me to the printer where there was directions that helped me out completely, after that she made sure to let me know if i need anything else, i appreciate nice hard working people who don’t have an attitude which she happened to be. Keep up the good job!”

“The manager is extremely helpful and friendly, would highly recommend this post office. I called the wrong office yet he was still happy to assist me with tracking down a package even though it didn't pass through his zipcode. Very pleasant and easy to talk to on the phone. Five Stars.”