7 AM - 9:30 PM
454 Main Street, East Haven10AM - 6PM
2100 Dixwell Ave, Hamden9AM - 7PM
891 W Main St, Branford“Went today with my mom to upgrade her very old iPhone. Josh was super helpful, patient, and knowledgeable about everything! My mom knows very little about technology but he answered all of her questions and explained everything. Definitely recommending this location to people I know!”
“Uber satisfied with the attention to detail and the caring environment. Customer turned employee turned advocate.Best Wireless is a local business that is invested in the neighborhood.Speak to Marie, Kylie, Shawn or the ponytail guy.The team should be on a sitcom.”
10AM - 8PM
1462 Whalley Ave Unit 6, New Haven“Love TMobil, this store especially! Briana is so knowledgeable, sweet , and just a pleasure to work with, very personalable staff! Never have any issues with the staff. I just wish they went back to offering the customer a seat, tough standing with a disability!!”
10AM - 8PM
470 Foxon Blvd, New Haven“I went there not expecting to transfer my 3 lines and buy a phone I was eyeing for awhile. That staff at this location is awesome. Great customer service and attention to detail.”
“Preeti was amazing- explained everything to me and got me the best deal possible!! Really loved how quick and easy she made the process and will definitely be back!”
10AM - 8PM
108 Universal Dr, North Haven“Went in as a dissatisfied Verizon customer, left a happy new T-mobile customer. Porting process was simple, Ken was very knowledgeable and got us all the right promotions and settings for the account even accounting for two of the lines/phones needing to be shipped out of state to my parents.”
10AM - 8PM
125 Boston Post Rd, Orange“I had a very pleasant experience working with Ryan today! He was so kind and provided honest answers to all of my questions. He took his time placing my new screen protector on as well and I cannot thank him enough. If you’re ever in the area and in need of fast customer service, go to this location. You won’t regret it!”
10AM - 7PM
1578 Chapel St, New Haven“(Translated by Google) Very good place and it suits me because it fits me very close to my house as I do not have a vehicle, it is only 2 steps away, it suits me a lot(Original)Muy buen sitio y me conviene porque me queda bien cerca de mi casa como no tengo vehículo esta sólo a 2 pasos me conviene mucho”
10AM - 7PM
109 Church St, New Haven“I did my upgrade im my regular T-mobile store and Mr. Santiago did a incredible jobWith my upgrade gave me the info on my new s22 ultra. Thank you for your time and your professionalism. 10 stars they made me feel like family . ?”
10AM - 7PM
373 Universal Dr N, North Haven“Credo was the young man i dealt with. He was extremely helpful and should be recognized.Came from another store and the young man there was not. All he wanted to do was to sell me a new one. I said thanks and went to unniversal drive store. Thanks again for Credo”
10AM - 8PM
972 W Main St, Branford“I see this other guy on here saying he had a bad experience with luis delgado, and let me just say that that couldn't be further from the truth. I visited luis at this store today, and he was an absolute gem. He setup my phone and watch with the swiftness of the buffalo, and his glistening mustache and patchy beard reminded me of the true makings of a man. His gentle compassionate voice guiding me through my new device. Luis even informed me of a new special at wendys called the "fortnite battles pass" which I intend to throughly enjoy in the coming days. Luises customer service expertise, paired with the sheer beauty of his long black locks, set the precedent of perfection for what all men should strive to be. Luis was perfect in everyway, from his designer glasses to his clearly-new shoes. Thank you for the awesome customer experience luis, I can only hope to raise my children to be as successful as you!”
“I originally put a 1 star review after being in the store for hours only to go home with no phone service. I returned the next day and spent another hour in the store. Despite the inconvenience, I’m giving 5 stars. Despite the hiccup, everyone there both days were extremely nice to me. The following day, the girl helping me apologized profusely even though none of the Inconveniences I experienced were her fault. The manager Del gave me a credit on my account to compensate. Everyone did what they could and that matters. It’s technology, so sometimes things happen. The crew works hard and I honestly had to realize that things happen. I still received good service. The wait time is long but that’s because the process takes long. I recommend making an appointment if you don’t want to sit and wait. It’s the same way at Apple or any other phone store. Thanks guys for everything.”
8:30AM - 5PM
4 Pin Oak Dr, Branford
“Kyle this was a grate experience he took his time and got us set up with a new service and new phones and home wifi Kyle made this painless he took his time setting up all the phones we got today I would come back and work with him again it was so Pleasant”