The Xfinity Store by Comcast at 15 Backus Avenue in Danbury, CT offers a range of services, including Xfinity Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at the store. The reviews indicate that the store has a friendly and helpful staff, with the front desk greeter and other employees providing efficient and customer-focused service. Customers have praised the store's well-run operations and positive experiences, especially when compared to other cable provider stores. However, some customers have also mentioned issues with the company's phone tree and pricing, suggesting that the overall experience can vary.
I go by the store the other day with my phone to fix and I am completely satisfied with the service. It really help me. The young lad was very determined to help me fix my phone. I am please of their service. Hoping they will continue to be of great help to their community.
January 2026
Helpful, knowledgeable people. Store is bright and clean. I especially like the kiosk for paying my bill. Fast and easy to use.
October 2025
Quick, efficient exchange of boxes, pleasantly surprised.
