Mitchell Volkswagen is highly regarded for providing a positive and helpful experience for both service and sales customers. Customers appreciate the quick and efficient service, with some mentioning that repairs and maintenance are completed promptly, often with clear communication such as videos and detailed explanations. The staff, including service technicians and salespeople, are noted for being friendly, professional, and willing to go the extra mile. In one case, the dealership successfully negotiated coverage with VW to reduce repair costs, showing their commitment to customer satisfaction. The sales team is praised for their helpfulness, patience, and ability to find the right car at a good price. Customers also value the ease of communication through texts and the smooth process for dropping off vehicles, including after-hours options. Overall, Mitchell Volkswagen stands out as a dealership that offers honest, straightforward service and sales experiences, making customers feel well taken care of and confident in their decisions. Many recommend the dealership for its helpful staff, efficient service, and pleasant buying experience, making it a trusted choice for Volkswagen owners.
Joe was great and easy to work with, he responded to my specific needs quickly, found me the perfect car, and got it here on time. I appreciated his willingness to work via text while I had my hands full with a newborn. Josh in finance was also helpful and a pleasure (and hilarious)!
November 2025
Always enjoy going to Mitchell Volkswagen. Great people to work with.
November 2025
On time, helpful, professional, courteous, excellent customer service skills
