Merit True Value Hardware is highly recommended by its customers for exceptional service and amazing deals. The owner is consistently described as the best, awesome, responsive, patient, upfront, and transparent. He makes the purchasing process easy, convenient, and seamless, communicating every step of the way without pressuring customers. The business offers incredible deals on equipment like mowers and mini skid steers, with screaming deals and great financing options such as zero percent plans. A standout feature is the frequent same-day delivery, often within just hours of ordering, which is exceptionally convenient. The delivery service is also noted as awesome and great. The products, including Bad Boy mowers, are praised for their amazing look, durability, sturdiness, and strength, often exceeding expectations. The service team is also great, resolving any small issues immediately and performing repairs like a brand new engine installation in less than a day. Customers appreciate that the staff goes out of its way to help, including ordering specialty parts. The overall experience is absolutely awesome, with many customers stating they would not go anywhere else and would recommend Merit Hardware to anyone.
Big thanks to Jeff for making the purchasing process so easy and convenient. Provided same day home delivery, did not even miss a day of work (I am a landscaper). Customer service was exceptional!!
April 2024
I needed a tractor for my landscaping business and Jeff had one delivered for me within a couple of days even though they were out of stock. The process was very easy and I look forward to buying more equipment from them as my business grows. I bought a bad boy 4025 and its working great.
April 2024
Came to the hardware store and was looking to buy a couple of machines. Jeff and the crew did an excellent job., they ordered me exactly what I was looking for, and the service was second to none highly recommend this place
