Tasca Ford Service receives mixed reviews from customers. Some report very positive experiences, noting that staff worked to resolve issues to their satisfaction and describing interactions as good. In one case, a service manager was praised as personable and attentive, quickly resolving a problem and relieving stress. However, other customers report terrible service experiences. They cite issues with recall work, including multiple visits, long wait times while vehicles were kept for days, and parts having to be ordered. One reviewer found a customer service agent to be extremely rude and short tempered, labeling it one of their worst service experiences on a new vehicle. This has led some customers to state they do not recommend the place for service and had to find another dealership to complete unfinished work.
My experience has been good with everyone I have interacted with at Tasca. While there was an initial issue with the computer in the truck, Tom Moran, General Manager, and Brian Beaudry and Jessica in the Service Department worked with me to resolve the issue to my satisfaction.
November 2022
Here to get some keys made. So far a good experience
