Acura of Berlin is a trusted dealership serving drivers from Avon, Hartford, West Hartford, Middletown, Cromwell, and nearby areas. Customers appreciate their commitment to providing an exceptional and seamless automotive experience. The dealership offers an extensive selection of new vehicles, including models like the Integra, TLX, RDX, MDX, ZDX, and ADX, as well as a variety of used and certified pre-owned cars to meet different needs. Many reviews highlight the friendly, professional, and knowledgeable staff. Customers find the sales team helpful without pressure, with some praising sales representatives for their patience and honesty. For example, one reviewer appreciated the clear, straightforward assistance from the sales team, which helped them choose the right vehicle and packages independently. The service department also receives high praise for fast, friendly, and quality work. Customers report that repairs and diagnostics are completed efficiently, often at no extra charge beyond the diagnostic fee. Service staff are described as helpful and willing to explain future service needs and show how to schedule appointments. Overall, Acura of Berlin is recognized for its excellent customer service, dedicated team, and focus on making every customer’s experience satisfying, whether purchasing a vehicle or receiving maintenance.
