Never again will I place an online order with JoAnn's. As a domestic (US) company, it took 13 days just to ship, and should arrive in 16 days. No reply from CS on order status until it shipped so they could make their reply seem positive. The holiday season is busy for all retailers. This organization has clearly not figured... read full comment
December 2023
Why do I keep coming to JoAnn Fabric and Crafts? The store is a wreck, and the checkout is 10 people long. Shelves are empty. There’s a long line at the cutting table. The decline of this store is heartbreaking.
September 2023
Rude team. We waited in line for a long time and nobody told us we needed a number. It was our turn and they told us that we needed a number and wouldn't help us. I'm never going back. Do better Joann.
