Best Buy provides a good experience for its customers. The staff helps with ideas and options for products like TVs and sound bars. They also offer services like technician visits to homes. The store has a decent selection of products, including computer hardware and iPads. Some locations may have small stores and rough parking lots. The Geek Squad is knowledgeable and helpful in resolving issues. Salespeople are generally not pushy and answer questions. However, some customers have had issues with online orders and received unhelpful assistance through the app. Overall, Best Buy is a good place to buy electronics, with a wide range of products available.
A a very nice young man, Kale, explained everything in terms this old lady does understand the tech world. I recommend ask for Kale when you go in.
February 2026
Recently purchased a new washer and dryer. Kieran was awesome and made the purchase super easy. He was incredibly knowledgeable about not only the washers and dryers, but all appliances. It's like to thank him for making the process seamless, and having great customer service.
February 2026
Claudia is the best! She always very helpful and makes sure I get what I need when im not sure what I need!