Road Runner Sports is a business with over 35 years of experience helping customers find the best fitting running, walking, and training shoes. The store offers lots of selection for shoe needs and features the Perfect Fit Zone for a ground-breaking fit analysis. The staff is consistently described as friendly, helpful, super nice, composed, and attentive, providing fantastic and outstanding customer service. They are noted for taking care of all customers, constantly checking in, and handling situations in an accommodating and professional manner. The business is deeply rooted in its communities, sponsoring race packet pickups and hosting events. It also runs the Athletes helping Athletes program, which provides special needs children with hand cycles. Customers appreciate the VIP Family benefits, including 10% savings, free shipping, and the Perfect Fit Promise, which allows for exchanges within three months. This promise was highlighted when a customer was able to exchange shoes bought three months prior with no questions asked. The store environment is nice and clean. Many customers state they will definitely be returning and recommend this place.
Overall, I had a good experience but the staff was not knowledgeable when it came can to recommending shoe options that fit my needs. They acted like fish outta water..
May 2024
Lots of selection for your shoe needs and the staff is friendly and helpful (extra shout out to Cat who has helped me multiple times and is absolutely the best).
May 2024
Efficient operation and personal service.Carson was knowledgeable and helped me find exactly what I was looking for.
