NOT Samsung Certified. Sent me to Aurora Best Buy, made an appt and Geek Squad didn't even show up to MY appt. Little hard to 'rate your experience' when you didn't have one. They sent me to U BreakiFix just down the street. Save your time and go give them your business instead.
May 2023
Purchased a set of Beats Studios 3 and headphones broke after the second time using them. Best Buy won't exchange the units.
May 2023
We're never able to get ahold of any member from Geek Squad.
