Came to get my daughters birthday bear but ended up choosing a more colorful one..The staff were extremely kind and informative.. Clean store, fully stocked, and many of accessories to choose from.. All around a great experience and will return for nieces and nephews ❤️❤️
October 2023
5 stars for Stephanie alone! She was busy by herself this morning and helped us by answering all our questions, using suggestions and providing greet service with a busy store. She worked on my niece’s 1st birthday bear while also entertaining my 2.5 year old even though we weren’t getting a bear.
September 2023
Best build-a-bear location, I've come here about 6 times, and every time is amazing, the staff is so friendly and ready to help, their selection of both bears and clothing is wonderful. Even when super busy, the line moves faster than you'd think!