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“This place is amazing. After being with WF for 15 years I switched to Options, seeking a more personable style of banking. Sherry and Nicole were instantly welcoming, and put me and my young family on a path to reclaim our finances. I am so happy to be a part of the Options CU family and urge anyone reading this to do the same!”
“I started with BOC on the Western Slope. Moving to Denver I was happy to find a branch or two, which is now multiple branches located near and far across town. The staff is Absolutely AMAZING. They go above and beyond and always and I mean always have smiles on their faces and warmth in the branch as a whole.”
“I've been a member of ZING Credit Union since 1986. Back then, it was called Denver Municipal Employees Credit Union. I've always gotten 5 star service and treatment from the staff. I feel my deposits are safe with them, otherwise they'd be someplace else.If you're thinking about a credit union, check out the rates and services offered. They have everything an average person would need. ??”
“Great customer service! Jocelyn is very helpful and friendly. She is able to understand and solve your banking questions. I would recommend this branch to anyone. It’s nice being in Walmart too!”
“Colorado Credit Union has been great! We worked with Lorrie Shultz and the mortgage team to purchase a home and had a fantastic experience, Lorrie was extremely responsive and knowledgable, and CCU rates and fees were far below anybody else, highly recommend!”
“I’ve been a customer here since 2010 or perhaps even before. Rhonda, Kris, they always, always took care of me. From a question to help with overdrafts, loan deposits from different branches. I love this bank and I’ll be a customer for life.”
“I appreciate ACU for having consistently great rates and allowing loan skip a pay easily for the trying times. Customer service is typically friendly, although I had a difficult time getting kindness or professionalism while communicating with Michael Summers. I would love to handle all of my banking needs through ACU but I just don’t have the time or patience to navigate their various less than subpar softwares. Between the very busy, klunky and poor layout of their website, the very limited functionality of their mobile app, and having to pay my loan payment on a completely different third site it’s very time consuming and somehow there’s a fourth online banking portal which is the only place you can see your loan terms, balance, etc. I love the idea of the bank and the benefits but its software inconsistencies and mess have stopped me from doing further banking there.”
“Excellent Service minus one or two not too nice people. Just make sure to come with time to spare if your transactions are not of just deposit or withdrawls. Make yourself confortable while you wait and get your cup of coffee or hot chocolate. Overall great service branch, a bit far, but if you enjoy the empty streets with the ramp to FWY 470 less than a block away you’re good ????”
“The staff at this location is so helpful! In particular, the branch manager spent over an hour with me trying to resolve my request. He was very nice and I left feeling so grateful for his help.”
“EXCELLENT! We have been customers for 10 years. Topnotch service always. Generally quick wait times. Today Maria went the extra mile with her professional expertise and warm and friendly manner. Thank You! US BANK @ CoalMIine LITTLETON”
“I have banked here for literal decades. They are personable and nice whether it's day-to-day banking or something more specialized. There are a few employees that could notch up their customer service a little bit and then it would be perfect.”
“This was the best Wells Fargo experience I've had within the Denver area. They were very personable
and listened to exactly what I needed done. The service was fast (made it within my lunch break) and they also gave me a call following up the next day on a few questions I had. Would totally recommend talking to anyone at the branch, they have options for whatever you need and are knowledgeable.”
“Shout out to the outstanding customer service provided by senior banker Jaimie Auten. If I could give her 10 stars, I would. I recently went to another Wells Fargo branch closer to home and wasted an hour and a half without having the issue resolved. We've worked with Jaimie in the past and always had the utmost respect for her diligence and professionalism in dealing with our investments.Frankly, I just wont go to another branch office. Lesson learned.”
“Bryttnea Dillon is one of, if not thee, best bankers I have ever had the pleasure of dealing with. She is the most professional, communicative, and personable banker out there. She will give you a call to remind you things or ask if there is anything she can do to make your life easier. If you are considering a switch or just need to open a bank account in general, I highly recommend Colorado State Bank & Trust / Request to talk with Bryttnea!”
“Love 1st Bank!Best bank I've ever been with. They always catch it when someone steals my debit card number. They inform me and handle it before I even realize what's happened. This has happened 5 times.Also, at this specific branch, I arrived right before they closed, and they stayed late to help me open an account for my teenage son who is starting his own business.Great customer service and very kind and polite!Highly recommend this bank!”
“?Sold!!?Hong Nguyen is just outstanding Lender! She is very responsive, respectful and just kind. She made sure my client and I are well informed about the transition. She goes above and beyond. She smiles, she calls, she remembers our names. I am very thankful to hong and highly recommend her.”
“Always helpful staff, clean offices, lots of parking. I've been banking with Chase since I was 20 years old. I love that they're around the country and available whenever I need them.”
“Update. 12 14 23. Jonathan is a very helpful banker. He is knowledgeable and got our banking needs taken care of in a happy and helpful manner. Good service.UPDATE 9-6-2023 - This bank won't exchange money. If you bring in 4 quarters, you can not get a $1 bill. We stopped in and they would not convert coins to bills. The time before, they could not make change for us, we needed $10 bills, and "the vault was closed for the day" and they could not accommodate. A bank that can't exchange money. Ugh. We were informed the southwest branch does have a coin counter.Stopped in to US Bank here at the Ken Caryl division office. I've had an ongoing issue accessing a new account on the interweb. I called into customer service several times and just kept hitting a snag. Welp, turns out I went in with my laptop computer and showed Jonathan what was going on. He suspected it was a certain issue with my debit card, but admitted it had only happened one other time in his life. He said "Hang on a sec, let's try this out." I said, "Okay great". Jonathan came back with a full access debit card, as opposed to the "deposit only" card I had been issued. We got it all set up with a new PIN number which is, and then tried to access my account. It worked! Thank you Jonathan and the rest of US Bank team here at Ken Caryl. You're the best.”
“Andrew has gone above and beyond to help me with a issue with our equity line. We appreciate his commitment to solving the problem with a smile!! Thank you so much.”
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“Emmalee has been really patient and helpful since she started working at this location, so I just want to thank her and the rest of the team as well for the great job they have been doing.”