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July 2023
20 people in line yet they have 1 person scheduled at the desk. ALWAYS under staffed and clearly they could have looked at the bookings this morning. Where is the regional manager and extra staff??? DO NOT COME HERE
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June 2023
Seriously. At the 11th hour they changed my pickup location for a truck an hour away and at a different time and the drop off 5 hours away. Imagine getting a plane reservation and they change the departure and arrival city the day before? What a bunch of hacks.
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June 2023
Very poor customer service from the lot attendants to the front desk to the manager. I have been there multiple times over the past week as we are preparing to move. Every visit has been unpleasant, employees are very rude. I will not be going back there for packing supplies any more.
