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January 2024 by Fred Scholfield
Difficult to get help to get merchandise
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January 2024 by Keith Rogers
It's not my favorite best buy to visit. However, there are a few associates who do care about customer service. Would love to give a better rating if there were more associates that did care.
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January 2024 by Christa Morgan
They were horrible! They had the product we bought in the store under the wrong number online explaining that to any incompetent member of staff that worked there was like pulling teeth. We gave them a shot to fix it and they still sent the wrong product out.
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January 2024 by Tyler S
Manager is ruthless. Wouldn't return a xbox game that was still sealed because it was 2 days past holiday return period.
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January 2024 by W D
Your pickup service is a joke when I'm standing in a pickup line with only one associate running the counter. Could have went in there, looked around, and bought something in the same amount of time. The store deserves to go out of business.
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January 2024 by nathan briggs
Came in 3 days in a row trying to purchase a monitor, asked for help all 3 times and was told they would send someone over, waited 10-15 minutes each time with no one even acknowledging me
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January 2024 by dusty kiraly
Still a great place to get what ya need if it's in stock,but customer service is super slow and only 1 person working the register last 2 visits
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January 2024 by Jo Ann Fritz
5 out of 10 employees are idiots. Other problems too. Sorry, but its hard to understand why they can't get good management to make things run better.
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January 2024 by Ross Atkinson
Great job setting up my remote start. Very quick and professional.
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January 2024 by Thomas Carranza
Bunch of self-absorbed kids working there with no real interest in helping the customer. Sign of the times I guess.
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January 2024 by Angrie Virgo
It's the time of year but the checkout line was crazy long. The floor personnel was most helpful.
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January 2024 by j s
The worst service ever at this Best Buy student line for a half an hour people asked me do I need help they finish their other customers then they’ve walked away and their guy at the front said that everybody’s on a queue. The guy never asked me when I walked through the door Best Buy here is a joke
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January 2024 by Juan Membreno
Service is not the best but is the only one around
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January 2024 by chris rosi
Employees don't know anything about the items they are selling.
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December 2023 by Devon M.
So understaffed the people who want to buy stuff are walking out. This place is going downhill and fast. My suggestion would be to hire some help or at least make it possible to be self-serve.
