It's not my favorite best buy to visit. However, there are a few associates who do care about customer service. Would love to give a better rating if there were more associates that did care.
January 2024
They were horrible! They had the product we bought in the store under the wrong number online explaining that to any incompetent member of staff that worked there was like pulling teeth. We gave them a shot to fix it and they still sent the wrong product out.
January 2024
Manager is ruthless. Wouldn't return a xbox game that was still sealed because it was 2 days past holiday return period.