Jacobs Service Center has been a family-owned business since 1928, providing excellent work and outstanding customer service to the Denver community. Their team of ASE-Certified technicians is dedicated to helping customers with a wide range of services, from oil changes and brakes to transmission services and more. Customers praise the knowledgeable and honest approach of the staff, particularly highlighting the exceptional service provided by William. He is described as very knowledgeable, focusing on the actual issue at hand rather than trying to sell unnecessary repairs. One customer even noted that William's expertise prevented them from being overcharged by another mechanic. Customers also appreciate the fair and upfront pricing at Jacobs Service Center, as well as the team's commitment to putting the customer's needs first. Roger and his associates are praised for their honesty and trustworthiness, making Jacobs Service Center the go-to choice for many customers, both for personal and company vehicles. While the majority of reviews are overwhelmingly positive, one customer did express disappointment with a specific incident where a mistake was made during a brake repair. However, this seems to be an isolated incident, as the overall sentiment towards Jacobs Service Center is one of trust, reliability, and exceptional customer service.
One shop quoted me over $12,000 in repairs, so I came here for a second opinion. I’m glad I did! They were honest, explained everything clearly, and showed me what was actually happening with my vehicle. It turns out I had been misled by the other shop. I appreciate their professionalism and will definitely be coming... read full comment
May 2025
I have been going there for over 2o years. Honest and great price. Love them.
March 2025
Finally found a mechanic I can trust. They are fair, honest and up front with pricing and what repairs really need to happen. Roger and his team are our go to for all of the company vehicles moving forward. Thanks guys
