Brakes Plus, founded in 1990, has grown to over 100 locations, focusing on building strong relationships with customers, vendors, and employees. This Denver location stands out for its exceptional customer service, with staff members like Nathan and Eddie receiving high praise for their helpfulness and communication. Customers appreciate the team's quick response times and willingness to accommodate urgent needs, such as scheduling repairs promptly to minimize time without a vehicle. Eddie is often highlighted for his patience and expertise, guiding customers through complex situations like insurance claims and explaining repairs in detail. The team is recognized for their kindness and understanding, especially in stressful circumstances. For instance, one customer mentioned how David helped them with a flat tire in an emergency, repairing it free of charge and prioritizing their needs. Overall, Brakes Plus is celebrated not only for its quality services, including oil changes and brake replacements, but also for the friendly and respectful treatment of all customers. Many express their gratitude for the support received, promising to return for future automotive needs.
