O'Reilly Auto Parts in Clifton, Colorado, provides parts, tools, and accessories along with store services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. The location also resurfaces brake rotors and drums and offers a free Loaner Tool program. Reviews consistently highlight amazing and great customer service from a knowledgeable and helpful staff. Employees are described as honest, respectful, and willing to take considerable time to assist customers. They thoroughly comb the store for parts, call other locations to physically confirm availability, and help find affordable solutions. Staff members are noted for their integrity, going out of their way to perform returns and arrange discounts without being asked, demonstrating that they genuinely care. Specific services praised include employees installing items like windshield wipers with a smile and providing helpful, detailed attention. The overall demeanor of the team is appreciated, with customers feeling they matter. The store is recognized for having very knowledgeable Parts Professionals who provide fantastic customer service, making it a highly recommended location for auto parts needs.
The customer service has always been great since I've been going here. Thank you everyone
April 2025
Rachel I believe was her name, she helped me today with my ac, getting an attachment for me to use and was very kind and helpful!
February 2025
I had the most amazing customer service experience with Fred, the manager. He explained the issue I was having with my vehicle and found an affordable solution. He was honest and respectful. I will send all of my friends to his store.
