Customer service needs help. I’ve called 4 times (on different days) and am always put on hold. The salesperson either doesn’t return to my call or I’m asked to call back another time. Also, the only reason I’m trying to reach the store is to return a product that is damaged. It has been a frustrating experience.
March 2024
Great place to shop! Jacqueline is the best. So fun and helpful!
January 2024
I’m always impressed with West Elm furniture. Great showroom, and Jaclyn is extremely helpful / fun to work with!