-
January 2024 by hardhitr1
Orlando and Chad are extremely knowledgeable and friendly store keeps. I always get a new suggestion when I go in and they never disappoint. Just had a new humidor put in and gives a better selection. Good easy going atmosphere with sports or movies on along with witty chit chat. One of my favorite places.
-
November 2023 by MARCELLUS Clemmons
Went looking for a great smoke and walk out with that and more. As I walked in I was greeted by everyone. Instantly felt comfortable and amougst friend. The owner took his time and gave me a couple of great recommendations at great prices... I end up leaving and forgot my wallet and upon returning the gentleman walked out with my wallet. Trustworthy, Kind, and Great Company.
-
August 2023 by Juliana W.
Staff is actually so fucking rude lol I thought the reviews were just from insensitive persons or bad moments but this places staff is horrible! Lol usually go to Quality Pipes and Tobacco.. Same area way better service won't come back to smoker friendly again
-
July 2023 by Giancarlo W.
Worst experience I've ever had at any smoke shop employee was rude and had an attitude. I don't know how people invest thousands of dollars in a business and let employees like that scare away customers. Don't work in customer service if you're gonna be sour faced and pissed.
-
July 2023 by Jacob R.
This review covers the cigar lounge side -- Orlando is a gem of a tobbaconist and has a nice selection! Well cared for cigars and really enjoyable time. The gas station side would not get 5 stars from me but does also have a great selection of cigars without the lounge or Orlando
-
June 2023 by Ατλαντας και Τασουλης
Zero of ten the box with the smoke was broken
-
April 2023 by Blake R.
Worst smoker friendly and worst employees I've ever had to deal with. This used to be my go-to place and I don't know if the management changed the ownership changed or it's just a new employees but this f****** place is terrible rude employees won't help you out at all don't give a f*** about anybody but themselves and they're just bad people in general and not to mention they changed the rule so now they have to scan everybody's ID every single time you come in even if they know you and their scanners don't even work so they have lines out the door and you stand there for 20 minutes while they try and scan your ID and switch you between registers and hope and prays it works and then if they can't get it to work they just turn you away and tell you to f*** off. Don't waste your time or money here, your be better off burning it.
-
April 2023 by Josh A.
This place is terrible. I wish they would knock it down and build a real gas station. They don't even except the US passport as valid ID to purchase products. What a joke.
-
April 2023 by Jeffery Franklin
Called to ask if they had Al Capone Leaf Wraps. As the photos on google show they carry various cigar wraps and blunts. Whoever answers the phone tells me. You know all the wraps are at the gas station. Do you want their number? Mind you I been calling most of these shops all week looking for these wraps and never got that kinda trash service. Customer Service is dead here.
-
April 2023 by Abe
Great company and friend service!!! Can't wait till I'm back in the area to hang out with the unique folks there!
-
January 2023 by Nathan Rogers
Small but very high quality selection. For more variety try the gas station, for beat quality and customer service try the lounge.
-
January 2023 by Gene Gabrilska
Never a bad recommendation from the tobacconist in charge, Orlando...the man is a walking encyclopedia of the cigar and tobacco industry.
-
January 2023 by Millie Forsberg
Great selection of cigars. You can sit and socialize if you desire
-
January 2023 by Shawn Reinel
Friendly environment. A great place to relax and enjoy guy time
-
January 2023 by Paul Rose
Excellent staff, extremely knowledgeable & helpful to the uninitiated.
