The Home Depot in Aurora, CO is a reliable destination for all your home improvement and gardening needs. Serving the local community, this store offers a wide selection of tools, appliances, outdoor furniture, building materials, and gardening supplies to tackle any project. The knowledgeable staff is consistently praised for their excellent customer service. Employees like Mark and the friendly woman in customer service go above and beyond to assist customers, whether helping locate hard-to-find items or providing expert advice. Even during busy times, the team remains attentive and eager to help, as noted by the positive experiences at the kids' workshop. While the store does experience occasional staffing challenges, with some employees seeming disengaged, the majority of customers report receiving exceptional service. Doreen in customer service and Chance in hardware were highlighted for their willingness to go the extra mile, ensuring one customer's urgent request was quickly and efficiently resolved. Overall, The Home Depot in Aurora provides a convenient one-stop shop for home improvement essentials, backed by a dedicated team committed to supporting the community. Whether you're a DIY enthusiast or a professional, this location is ready to help bring your next project to life.
Albert and Richard were really helpful. I was walking around the store looking for an item I could not find and both young men went out of their way to help me find what I was looking for. Thank you for the amazing customer service experience.
February 2025
If you know what you’re looking for it’s fairly easy to find it
February 2025
Amazing customer service, at the moment we walked through the door a friendly worker asked us if you need help and what we were looking for and also at the end at the cashiers a kind and friendly employee named MacJ. Help us with the transaction. We appreciate people whom love what they do! Keep going ❤️
