Rite Aid in Hanford is highly praised for its friendly and caring staff, clean and well-organized store, and good selection of over-the-counter products and supplements. Customers appreciate the store’s good deals with Rite Aid brand items and the rewards program, making shopping convenient and affordable. The pharmacy staff, especially the pharmacist, are recognized for going above and beyond. One customer shared that the pharmacist provided superb service when their child needed an antibiotic, listening carefully and offering thoughtful assistance. The pharmacy department is described as well-run, with a friendly and polite team. The store is known for its cleanliness, which adds to a positive shopping experience. The COVID-19 testing process at the drive-thru is also convenient and straightforward. Customers can make appointments online, and the process involves minimal wait time. Staff at the drive-thru handle check-ins efficiently, guide customers through self-administered tests, and ensure sealed samples are returned properly. Results are received quickly, often within 23 hours, providing peace of mind before travel. Overall, Rite Aid is considered the best among the big three pharmacies, with a reputation for good service, cleanliness, and a friendly attitude. Despite some store turnover, the consistent quality of customer service and the helpful staff make it the preferred pharmacy for many customers over the past decade.
