7:30AM - 9:30PM
30748 Benton Rd, Winchester“5 stars because Michele is the definition of customer service. We went in tonight looking to do a battery replacement through warranty, but had some trouble locating the purchase in their POS. We ended up leaving with the intention of coming back the following day to speak with a manager, but Michele ended up calling us that same night to tell us that she found the transaction and we could do the battery replacement that same night. We went back and Michele had us in and out in less than five minutes with a new battery replaced via warranty. Thank you, Michele! O'Reilly, this woman needs a promotion her customer service is top notch.”
“I recently had my Tesla repaired at Classic Collision Body Shop in Winchester and was thoroughly impressed by the service. I had the pleasure of interacting with Daniel, the estimator, and Amanda, the service receptionist. Both demonstrated utmost professionalism. Daniel provided a swift estimate in less than two days. Additionally, Amanda kindly offered transportation back to my workplace and later picked me up when my car was ready, which was earlier than initially estimated. Both employees went above and beyond their duties. Cordially Dr. Patricia Justice”
“Charlie K was extremely helpful and knowledgeable. I came in this morning with some issues with my battery. He tested it, showed me the results and talked me through my Thanks Charlie, lI will definitely recommend this AutoZone to friends.”