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“We went to the Thousand Oaks branch for some help re our account and HELOC funding and Remi helped us answer all the questions we had. She was knowledgeable, kind, and professional. We appreciate her help and will be back should we have any other questions in the future!”
9:30AM - 6PM
1377 E Los Angeles Ave, Simi Valley
Credit Unions
“I have been with CBC Credit Union since they were Bunker Ramo Credit Union. I saw them about twice a week when they were located in the Civic Center and even more when they were located on Los Arboles. Now they have a location in Simi Valley. They have ATM services available for free at any credit union. CBC has great people and superior customer service.”
“Top notch remote client service . I have never stepped foot in a branch and have had and paid off two auto loans with them. I'm wrapping up a new loan this week and have again been very pleased with how easy it is to work with them.”
“I love Logix! Every branch is filled with wonderful, helpful, and friendly employees. I love my local branch. Yesterday I went in to get a cashiers check for my final mortgage payment with another lender. That’s right, I just paid off my mortgage! ? Today I was surprised by a Congratulatory gift from Yesenia at Logix - Simi Valley Cochran St. Branch delivered to my door. Best credit union/bank there is! ? Thank you for the delicious goodies, Yesenia!”
“My husband and I love Logix! We purchased 2 RVs with them, and they are so kind and professional every time we help us with our purchases. I have worked with Hannah many times, and she is an amazing professional!”
“I am very happy with this bank. Everyone there is always so polite and helpful. They are always well staffed , so there are no long waits to get help.I highly recommend this bank!”
“Very clean and organized branch. Came in to speak to somebody regarding a maturing CD I have elsewhere and wanted to see if this credit union might be an option. The tellers were wonderful and Divan Zuniga was very friendly, knowledgeable, and patient. He answered all my questions and I took his information down in case we do business in a few weeks time. Great service and first impression!”
“It’s okay if you walk in. They still don’t get anything right but you can talk to a human. The website stinks and don’t try calling. Edit. I got it straightened out. You have to goin though”
“I had to retrieve a bank statement from 20 years ago. With one phone call and a trip to the closest branch, I had it in hand (and they waived the fee). Why would anyone bank with a commercial rip-off bank? Credit Unions are the way to go, and Wescom is one of the best! Thank you, Esau, for your excellent customer service.”
“I had the pleasure to have Blanche Elbsat help me with my transactions the bank. She went above and beyond, not only that but her positive attitude put a smile on my face. Blanche provided amazing customer service.”
9AM - 6PM
510 E Los Angeles Ave, Moorpark
Credit Unions
“I left my few banks over a decade and will never go back as credit unions are more personable, don't tend to over charge or charge recklessly. They offer guidance when u ask and i just really love the atmosphere of family. Most corporate banks cause I've had business with 6 of them are profiteers that manipulate how to use your money for themselves so choose wisely my friends”
“First time for me to go inside this branch. Dear Hubby does most of the errands, including banking, while I am working during the weekdays. We had gone out together on a Wednesday afternoon to run some other errands and stopped in to take care of a few items. I'd had an ATM card go missing; learned it was because they hadn't updated my address (even though they updated the overall addy on the account, and for DH, but not for me??), so the renewal card went into the ether or an old address. They were able to print a new one right in the branch. Yay! I also needed to sign to be joint owner of a newer account, and the customer service rep was able to take care of that, too. The branch office was pretty deserted at 3:00 on a Wednesday. It seemed they had a lot of employees working and not that many members to serve. They play upbeat music; kudos to whichever service they use for their selection. No sleepy elevator tunes, but not obnoxiously loud, either. The facilities are very clean - floors, desks, tables, chairs. That's a plus. Since they're close to the freeway (and bank robberies are evidently a SoCal thing), they have a security door lock system when going in and out. Not something I'm used to, but it makes sense in this crazy era in which we live. The rep who worked with us was efficient, but not overly friendly. When we thanked them for handling our requests, there wasn't a response. Normally you'd expect some kind of an acknowledgement, i.e., "Thank you for being members", or something of the like. Oh well, just a reminder to me when I'm speaking with a client to let them know that my company appreciates their business! Always lessons to be learned when out & about in the world TCB.”
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“Love the location, love the people. Have several accounts here. Hours are excellent; easy parking. Always greeted with smiling faces. Diana Galvez, the Branch Relationship Manager, has been incredible with helping me with a small, technical issue that no one else could seem to solve. And I'll usually go straight to Melisa at the teller window for my transactions. The best! And be sure to snag one of the lollipops at the reception desk on your way out!”