Banks in Westlake Village, CA

“Love the location, love the people. Have several accounts here. Hours are excellent; easy parking. Always greeted with smiling faces. Diana Galvez, the Branch Relationship Manager, has been incredible with helping me with a small, technical issue that no one else could seem to solve. And I'll usually go straight to Melisa at the teller window for my transactions. The best! And be sure to snag one of the lollipops at the reception desk on your way out!”

“We drove here from San Fernando Valley to meet with Debbie to open a business checking and savings account. The Lake Balboa branch had no open appointments. Luckily the Thousand Oaks branch had a spot open. Drove here on a Friday afternoon and we had such a great banking experience with Debbie, it was worth the drive. My siblings and I were so very pleased with Debbie. She was very knowledgeable, she was very thorough, very fast, boom boom boom... she confirmed and verified everything to avoid any misspellings and mistakes. She is very pleasant to do business with. We will definitely be recommending her and Chase to family, friends, colleagues, and other business associates. We love her!!”

“We drove here from San Fernando Valley to meet with Debbie to open a business checking and savings account. The Lake Balboa branch had no open appointments. Luckily the Thousand Oaks branch had a spot open. Drove here on a Friday afternoon and we had such a great banking experience with Debbie, it was worth the drive. My siblings and I were so very pleased with Debbie. She was very knowledgeable, she was very thorough, very fast, boom boom boom... she confirmed and verified everything to avoid any misspellings and mistakes. She is very pleasant to do business with. We will definitely be recommending her and Chase to family, friends, colleagues, and other business associates. We love her!!”

“I went there to ask some question about my personal account and I got all my questions answered. Very nice and friendly staff. Ali Azar was so helpful! I appreciate their service at that branch.”

“I've never walked into the branch, however I can only imagine how exceptional it would be after dealing with Yana and Alain in loans. Both were absolutely professional, attentive, accommodating, and always available for my questions and requests at nearly all hours of the day. They worked so hard to help me get a 2nd loan on my property in this current market where no one would allow it. The entire loan experience with them has been nothing but a pleasure. I will always reach out to them for any future loans and I highly recommend to all. Thank you Yana and Alain!”

“I was surprised at the few stars given by others . I went in to discuss my portfolio with their Merrill lynch adviser Veronica and was super happy with her patience and knowledge . The branch itself was quiet for a midday Friday work day which also added to the pleasant experience.”

“I've been a client of One West Bank for a year now and I've been extremely satisfied with my decision to bank here. I moved over from Wells and I must say the "small town" feel you get here is something else. I'm always greeted with a smile and warm hello's when I walk in and there's hardly ever a line. This bank has great debit card accounts for younger folk as the fees are waived if you sign up for online banking. 10/10 would recommend. Stop in next time and see what they are all about!”

“Richard (don’t k know his last name sorry..) he’s been in Westlake Village branch location table by the back door entrance for a while. Very kind Gentleman, respectful, helpful, wonderful professional Man that I’ve never met in any of my other banks I’ve been in. Anytime he answers everything that I don’t understand.!
Arnold Visomirskis”

“We drove here from San Fernando Valley to meet with Debbie to open a business checking and savings account. The Lake Balboa branch had no open appointments. Luckily the Thousand Oaks branch had a spot open. Drove here on a Friday afternoon and we had such a great banking experience with Debbie, it was worth the drive. My siblings and I were so very pleased with Debbie. She was very knowledgeable, she was very thorough, very fast, boom boom boom... she confirmed and verified everything to avoid any misspellings and mistakes. She is very pleasant to do business with. We will definitely be recommending her and Chase to family, friends, colleagues, and other business associates. We love her!!”

“I recently had the pleasure of experiencing exceptional customer service with Martha Cianciullo, and I felt compelled to share my positive encounter. Amidst a rather upsetting situation I had with other customer service reps trying to help with a accounting issue I had, she went above and beyond to ensure my needs were met with empathy, efficiency, and professionalism and took care of my concerns and issues. Thank you Martha!”