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“Dolly goes above and beyond expectations for helping her customers out with questions about packages and mail ! 100% will recommended her to anyone . She is the best with providing such kind customer service :)”
““I have been a loyal customer of Encino Mail and More for several years, handling all my mailing and notary needs through them as a resident of the area. I have nothing but great complements to the gentleman who handles the Costomer service.
Thank you for your response. it is all good?”
10AM - 2PM
21534 Devonshire St, Chatsworth
Shipping Centers
“Very friendly owner says he has been here since 2006 he ships with most shipping carriers and has a wide range of cell phones for sale also from Verizon and spectrum mobile.”
“I met Mohammed/Javed and he helped me with shipping a package to India for an affordable price. Customer service was great and he let me come in at closing time. 10/10 I Recommend his store for all your electronics and international shipping services”
“I was pleasantly welcome. The man at the store was very nice and he helped me finding the right boxes. He was a gentleman by giving me a hand to put the boxes in my car. Gentlemen are so rare nowadays. Thank you! ?”
“I am very happy with the service, everything arrived very well and at the time, the people who assisted me were very friendly, I recommend them, they are an excellent company”
“Great service recommended. I went to another location unfortunately I could not get service. went to this location after and they helped me with my live scan as a walk-in. They were great.”
“07/25/25
The UPS Store #3109, 8335 Winnetka Ave., Winnetka, CA 91306-5013.
Good customer service from Amy and Becca.
This was my second visit. They are both friendly and nice. Again, I appreciate and thank Amy and Becca for their help. I will be going to this location going forward.”
“Izzy and the Legend International Transport are the best in business!
I've utilized their services twice. First in 2017, when I moved from SoCal to Spain. Throughout the process Izzy and his team's performance was exceptional. He and the team were thorough, knowledgeable and pleasant. Legend International Transport handled the transport out of Long Beach to Spain and then coordinated with a local shipping/moving company in Barcelona for delivery. Everything was handled with care, delivered on the date promised, in perfect condition.
Fast forward to 2025, Izzy was the only one I thought of when we decided to return to SoCal. It was extremely comforting to know that Izzy's expertise, knowledge and guidance would be handling my move.
My interactions with Izzy over the years has proven to be consistent, always professional with a high level of quality. He is an exceptional communicator, projecting calm and patience even in the most stressful times.
I highly recommend Izzy and Legend International Transport!”
“Amazing service!! Robert was so helpful and was able to take care of my notary needs and cut an extra key for me too!! So nice to knock out errands in one place full of great service and smiles!! Thank you!!”
“LESLIE FRANKELStore Manager; amazing service i being help for the manager sweet eficicent service, this is my UPS prefered store the team in the afternoon can't be better always helpfull smiling and just great pepole!!! i wish long buissines for this store i Love it!!!”
“This place is great. A quick in and out depending upon your needs. Providing a valuable service for the neighborhood. Shervin is always friendly, helpful, and knowledgeable. Happiness ?”
“I had a label from forn county that the system wasn't recognized. The worker took the time to consult other people and solve the problem by creating a new label. All I needed is to be patient. Thank you for resolving the problem.”
“You are really very kind. I sent 30 pounds of clothes today and it came to $69. They said it would arrive within 5 days. Thank you so much for entering the address on the computer screen and taping the box. I'm wondering if there's anything else I can send. I should come here often. Thank you for being so kind.”
“This is the best place to do the live scan. I came here on Saturday. Took me only some minutes to do everything I needed. Also it is a such nice store so many cute items. The store owner was very very helpful.”
“My cousin and I came to this specific location today to notarize and mail a piece of document and while she was attending us, the line had grown. She was so professional and helpful... I almost had an anxiety attack for her. He name is Bella and she deserves a raise.”
“I’d like to commend employee #184085 (sorry I didn't get your name) for her outstanding service during my recent visit to your UPS Store. I’ve been coming to this location for over three years to drop off eBay items I’ve sold, and I’ve consistently had positive experiences—but this recent visit truly stood out.
After two failed attempts at other shipping stores—one of which damaged the packaging of my item—I arrived frustrated and unsure if I’d be able to ship it properly. Employee #184085 immediately took initiative. Despite a line forming behind me, she remained calm and focused, carefully measuring the item and testing two different box sizes to ensure the perfect fit. Her attention to detail and commitment to delivering the right solution were exceptional.
She never rushed the process and made sure I was completely satisfied before moving on. Her professionalism and dedication turned a stressful situation into a smooth and reassuring experience.
Thank you for having such a thoughtful and capable team member. I’ll continue to rely on this location for my shipping needs, thanks to the consistent quality of service and care.”
“I truly believe there are angels on earth & Cam is one of them. I was at a nearby post office to return & ship 2 large boxes containing a table set I purchased from Amazon. After dragging 1 of the 2 boxes into the post office by myself, I was told they cannot ship it due to size & weight.
At this point I was at my wits end after having gotten the run around all afternoon. The post office employee suggested I walk over to The Mail Shoppe across the street because they offer UPS shipping amongst other services.
Thank God I did! After explaining my dilemma, Cam said he could help me. He loaded & unloaded my 2 boxes & proceeded to assist me. A few more glitches occurred that were out of our control (too much to write).
Thank you again Cam & The Mail Shoppe for your patience and kindness. You were a godsend & went above & beyond to help me.???”
“Amazon Prime members enjoy great selections and special deals. Alexa, an AI assistant, helps you navigate the store. While the prices could be more affordable, overall, it’s a fantastic shopping experience. I highly recommend checking it out.”
“I went to drop off my DHL package and ship VIA Fedex a couple gifts for my friends. There is no line, my whole process took 10 minutes,and I got a free stamp also, it was some promotion during that month I am happy and now this is my favorite place. P. S. I have no idea but the smell inside the store is amazing and they also have super cool Hand sanitizer”
“Medallion Fulfillment & Logistics is a great 3PL partner for small businesses and start-ups! Their warehouses on both coasts help us more effectively deliver to our customers with timely shipping. Being a family-owned and operated company, they get our needs as a new business, and have helped us every step of the way on the logistics and operations end of things. We trust them with our products and managing the customer unboxing experience. Highly recommend!”
“Gabby is the person you want to work with. I went through lots of contractors and everyone eventually had an attitude. Gabby is prompt and is very attentive. I highly suggest him and he's super easy to work with. 5 stars for Gabby”
Open 24 hours
4565 Industrial St #7a, Simi Valley
Shipping Centers
“Lonnie is the nicest man in town! Been using Postal place for 8 years best place in town!!
You won’t regret having your mailbox here and Lonnie the most positive man on earth will always greet you with endless positive energy.”
“This is a real neighborhood business. Dave, Mike, and Tori clearly do what it takes to consistently provide helpful and friendly service and get a loyal customer base.”
“This post office single-handedly revived my faith in USPS. Or, rather, my faith that trips to the post office can be pleasant. The two fellows that seem to be there most often are so effusively friendly and helpful! To the point where one of them, I believe his name is Jackie, got me something green to wear on Saint Patrick's Day so I wouldn't get pinched. We've since moved and I genuinely miss having those nice moments when I'd run errands. To those who can frequent this post office, please take some time to appreciate it!”
“Update: I have had my box since I moved to Simi in 2010, and I still remember when I first went into your store. Jeff is so friendly, it seams like he never has a bad day. The prices are very reasonable for everything that you get, along with the wonderful experience! This is why I will always keep coming back again and again. Thank you Jeff and family for your awesome establishment!
I have been a customer here for about 6 or 7 years I want to say. And I think that Jeff and his family are just the sweetest most helpful people! In the last several years I have watched their business grow from a small post office into one of Simi's most warm caring family owned businesses. I love everything about this place from the old fashioned candy, the new beautiful oil burners, and the purple walls pirate theme! You are all so pleasant and helpful! I look forward to another 6 or 7 years as a happy customer! Keep up the great work? Our community needs more family businesses like this one!”
“To the person with the one star rating Justin H. About the Postage being marketed up. I work at another Mailbox Store. Mailbox stores do have to mark up the price for postage. It cost us the same if not more with 3nd party software to buy postage and pay to print it out. Small business mailbox stores have to make money. We cant do that by giving you the postage at cost. Even it cost us even more in fees and time. If you go to the Post Office it will be a longer line you have to wait in.”
“Ben is ALWAYS the best! Really nice person. Have had a box there for around 10 years or so. Always consistent. Willing to help with packages or customer requests where he can, etc. Great place to trust your mailing/shipping, notary needs and other services Ben offers.”
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“Leslie, the owner of this UPS location is the role model for working hard, treating her customers and employees with respect and for setting such a wonderful example of customer service. There are plenty of workers who help to make sure that if the customer is waiting only a short time if at all. All employees are patient and very helpful. What a great location to go to. Thank you to Leslie for helping us all.”