“Navigating health care as a patient can be tricky. The West Hills Providence team is friendly and helpful.I recently needed help with an authorization for care - Rosie, from the referral department, and Steve were more than happy to help push it forward for approval. I avoided paying out of pocket for an urgent specialist visit.Feeling very grateful for their help.”
“I have been going to see my doctor, Nurse Practitioner Norinda Kremicki for over 20 years. I have been very happy with the service I have received over the years. She is competent and very pleasant in her bedside manner. She cares about you and has always been very involved in my care. She has referred me to some excellent doctors. She has become our family doctor.I have also seen several of the other doctors in the office and they have been very helpful in diagnosing medical issues and then referring out to specialists.Wait times in the waiting room can range from 5 to 20 minutes, but it's a doctors office. What else would you expect? Waiting room is never never filled to the brim like my orthopaedic doctor's office. Nursing staff is always pleasant and caring.My only gripe is that within the last year when you call the office, the call gets directed to a call center far away.I recommend this office of Health Care Partners.”
“The most calm, understanding and caring general physician I've found for my aging parents. No question or concern is downplayed, he really listens and gives manageable solutions. Thank you and thank you for your caring staff as well. I appreciate you all.”