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11:30AM - 7:30PM
728 S Orange Ave, West Covina
Furniture Stores
“I had a fantastic experience John Ruiz. John was incredibly helpful and knowledgeable, guiding us through the selection process and helping us find the perfect mattress for our needs. The customer service was top-notch, and we are extremely happy with our purchase. I highly recommend getting your mattress with John!”
“Today , I experienced a problem with Ortho. In the event of trying to solve my problem I accidentally called ortho west Covina. I spoke with Lisa sales associate. She was poised and heard my complaint. She gave me advice and provided me with customer service that I wasn't receiving from the store I made my purchase . She was professional and knowledgeable and helped me solve my issue 100 %Thank you Lisa the lifesaver”
“Phillip is an Amazing salesman. He helped me buy my couches a few months ago. This time around he helped me buy my recliner. He is very patient and very knowledgeable too. And he is a super nice nice guy. I have only shopped at the West Covina Jerome's.”
“Just picked up a Sofa and Table set. Phil was extremely helpful and made sure we explored all of our options before making our purchase. Definitely a nice store with friendly staff. Ask for Phil!”
“David is the MAN! He was so helpful at the electronics section during the Christmas shopping rush today. He was very down to earth and personable when helping me buy AirPod Pros for a Christmas gift. He had an uplifting and cheerful mood that I only see very rarely. Thank you DAVID!”
“The cashier Lyn needs a raise this girl literally went above and beyond to help me and has great customer service skills. I wish her well and thank you for complimenting our 1 yr old Christmas baby”
“I just want to say that my experience here was AMAZING! Two workers went ABOVE AND BEYOND to help me shop for a specific thing ensuring that I found the item or a perfect substitute. Thankfully I was able to get their names! Thank you Gina H. and Analyssa !! You guys were amazing and wishing the best”
“The cashier Lyn needs a raise this girl literally went above and beyond to help me and has great customer service skills. I wish her well and thank you for complimenting our 1 yr old Christmas baby”
“I ordered online for pickup at the West Covina store. I parked put in my parking spot number and within minutes this very nice young lady was at my window. I couldn’t believe how fast it was. She was very sweet as well. Great experience”
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“Very friendly and helpful assistance while my wife and I came by to get our Open Box Fridge. Chris was so patient… we probably opened 50 units to find the one we wanted. We never felt rushed. The checkout was a breeze and I will update the review tomorrow after delivery. Thanks for a great experience!”