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“Bay Federal credit union is a true community bank! We were in a big pickle with our credit rating, and they helped us tremendously to overcome this hurdle. Whenever we have walked into one of their branches to conduct business, the representatives have been friendly and helpful and courteous, I highly recommend this bank”
“Giving it 5 starts just so it can be at the top but rest assure it's 0 starts if I could . This bank makes everything complicated. They have no respect for their customers, the representatives have stank attitudes and are very unhelpful. We get into situations sometimes where our hands out tied and they have no remorse. They lied about sending me a final notice which I have no received and spent the better half of my day being transfered from operator to operator cause nobody had the tools to help me with my issue but I kept being assured the next representative could assist me. The collections department is beyond rude, they wouldn't want to be spoken to in such a manner and should keep it respectful. I can't wait for my loan to be done with this bank I will NEVER use them again. I recommend using someone else mind you I stay on top of all my stuff this is my first time in this predicament & I've been with them for 3 years however the service is always terrible. I've only had 2 good interactions and that was with people who were hired less than 6 months ago.”
“I recently opened up an account here at this branch with chase and I am so happy and satisfied that I did, I get excellent service every time I come here and they are always helpful. I sat down with a banker and found out different ways chase offers to maximize my money that I never knew I could do! Such a nice quality branch, you can tell they actually care and will help you with investments and want to see you grow your moola! Every time I walk in here. I feel like a VIP. They greet me right away, direct me to the right banker and even offer me a water bottle. This particular location provides prompt attentive service, I'm glad I made the switch to Chase. Thank you!!”
“The Security Officer was very nice and friendly, he always greet the customer and always open the door for us, the teller and the banker was awesome and very acknowledged, manager was friendly too, the only down size is I have to wait outside for awhile to get inside the bank and get services due to not enough employees, sometimes only one teller.”
Open 24 hours
1998 Main St, Watsonville
Banks
“Excellent! Cheryl advised me opening a new account. She is very polite, knowledgeable, efficient, great customer service skills! Staff are very helpful! Great experience and bank!”
“The Manager and staff at the wells Fargo Freedom branch are very professional and always go above and beyond to help me with my banking needs. This bank is by far the best bank I personally have been a member of!! I highly recommend this bank”
“Excellent! Cheryl advised me opening a new account. She is very polite, knowledgeable, efficient, great customer service skills! Staff are very helpful! Great experience and bank!”
“Everyone at this branch is so friendly. Alex the manger is very helpful.Yes they have long lines, but so does Wells Fargo .. depends on time u go I usually go mid morning or mid afternoon.”
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“I recently opened up an account here at this branch with chase and I am so happy and satisfied that I did, I get excellent service every time I come here and they are always helpful. I sat down with a banker and found out different ways chase offers to maximize my money that I never knew I could do! Such a nice quality branch, you can tell they actually care and will help you with investments and want to see you grow your moola! Every time I walk in here. I feel like a VIP. They greet me right away, direct me to the right banker and even offer me a water bottle. This particular location provides prompt attentive service, I'm glad I made the switch to Chase. Thank you!!”