“Giving it 5 starts just so it can be at the top but rest assure it's 0 starts if I could . This bank makes everything complicated. They have no respect for their customers, the representatives have stank attitudes and are very unhelpful. We get into situations sometimes where our hands out tied and they have no remorse. They lied about sending me a final notice which I have no received and spent the better half of my day being transfered from operator to operator cause nobody had the tools to help me with my issue but I kept being assured the next representative could assist me. The collections department is beyond rude, they wouldn't want to be spoken to in such a manner and should keep it respectful. I can't wait for my loan to be done with this bank I will NEVER use them again. I recommend using someone else mind you I stay on top of all my stuff this is my first time in this predicament & I've been with them for 3 years however the service is always terrible. I've only had 2 good interactions and that was with people who were hired less than 6 months ago.”
9:00 AM - 6:00 PM
Chase ATM, 630 Main Street, Watsonville“I recently opened up an account here at this branch with chase and I am so happy and satisfied that I did, I get excellent service every time I come here and they are always helpful. I sat down with a banker and found out different ways chase offers to maximize my money that I never knew I could do! Such a nice quality branch, you can tell they actually care and will help you with investments and want to see you grow your moola! Every time I walk in here. I feel like a VIP. They greet me right away, direct me to the right banker and even offer me a water bottle. This particular location provides prompt attentive service, I'm glad I made the switch to Chase. Thank you!!”
“Bay Federal credit union is a true community bank! We were in a big pickle with our credit rating, and they helped us tremendously to overcome this hurdle. Whenever we have walked into one of their branches to conduct business, the representatives have been friendly and helpful and courteous, I highly recommend this bank”
“I’ve been using this bank location for several years. It’s changed business names a few times over the years. I’ve never had a problem using the atm for depositing and withdrawing cash, until US back took it over. Often I go there and the atm isn’t fully operational. Sometimes won’t accept cash deposits. Sometimes won’t let me withdrawal. It’s a consecutive issue for myself, and am unaware if it’s terrible timing or others experience similar difficulties. They just installed two new Ev charging units out front, assuming the received a tax break for that. Now if only they would prioritize making their atms operational 24/7. Otherwise what’s the purpose of a bank if you can access funds.Since I originally made this post. The bank has installed a second atm, thus change my orginal rating.”
“Excellent! Cheryl advised me opening a new account. She is very polite, knowledgeable, efficient, great customer service skills! Staff are very helpful! Great experience and bank!”
“I just want to say Thank you to Jessica and Marissa for helping when a theft issue with my account. Jessica took the time on a busy friday afternoon to find that someone had my info in Scottsdale AZ. They both made me feel better that they are taking good care of me and my money. Katie you have a great group of ladies working for you. Thanks again.”
9AM - 6PM
630 Main St, Watsonville“I recently opened up an account here at this branch with chase and I am so happy and satisfied that I did, I get excellent service every time I come here and they are always helpful. I sat down with a banker and found out different ways chase offers to maximize my money that I never knew I could do! Such a nice quality branch, you can tell they actually care and will help you with investments and want to see you grow your moola! Every time I walk in here. I feel like a VIP. They greet me right away, direct me to the right banker and even offer me a water bottle. This particular location provides prompt attentive service, I'm glad I made the switch to Chase. Thank you!!”
“The Security Officer was very nice and friendly, he always greet the customer and always open the door for us, the teller and the banker was awesome and very acknowledged, manager was friendly too, the only down size is I have to wait outside for awhile to get inside the bank and get services due to not enough employees, sometimes only one teller.”
9AM - 5PM
630 Main St, Watsonville“I recently opened up an account here at this branch with chase and I am so happy and satisfied that I did, I get excellent service every time I come here and they are always helpful. I sat down with a banker and found out different ways chase offers to maximize my money that I never knew I could do! Such a nice quality branch, you can tell they actually care and will help you with investments and want to see you grow your moola! Every time I walk in here. I feel like a VIP. They greet me right away, direct me to the right banker and even offer me a water bottle. This particular location provides prompt attentive service, I'm glad I made the switch to Chase. Thank you!!”
Open 24 hours
1998 Main St, Watsonville“Excellent! Cheryl advised me opening a new account. She is very polite, knowledgeable, efficient, great customer service skills! Staff are very helpful! Great experience and bank!”
“The Security Officer was very nice and friendly, he always greet the customer and always open the door for us, the teller and the banker was awesome and very acknowledged, manager was friendly too, the only down size is I have to wait outside for awhile to get inside the bank and get services due to not enough employees, sometimes only one teller.”
9AM - 5PM
326 Main St, Watsonville“The Manager and staff at the wells Fargo Freedom branch are very professional and always go above and beyond to help me with my banking needs. This bank is by far the best bank I personally have been a member of!! I highly recommend this bank”
“Everyone at this branch is so friendly. Alex the manger is very helpful.Yes they have long lines, but so does Wells Fargo .. depends on time u go I usually go mid morning or mid afternoon.”
“Everyone at this branch is so friendly. Alex the manger is very helpful.Yes they have long lines, but so does Wells Fargo .. depends on time u go I usually go mid morning or mid afternoon.”
Open 24 hours
261 E Lake Ave, Watsonville
“I recently got a check over 5 grand I went to 5 different places to cash not one would do it even though it was united States treasure.Then I talked to a local representative Ramon Gomez he told me about Santa Cruz County Bank. I walked over there and I talked to a supervisor and he said sure I can help you.After about 15 mins I opened a savings and ATM account lol no checks yet anyways i like to thank Olga and the man at the bank for taking the time out to help me. All the other banks wanted appointment 2weeks .I am totally pleased bye the way their staff handle my account.Thank you”