Gone are the days of courtesy and service. It was eye opening to get poor service and help even at Nordstrom that used to be high quality of product and service. Feels more like Macy's. Salespeople here used to be courteous, helpful.
January 2024
The second floor is my favorite place to be. There are pickup, and returns, and I love individualist section. The sales associate in the individualist section and across from them has really been a big help these last few weeks.
December 2023
This store was neatly organized and had tons of employees walking around. However, we were hardly approached to see if we needed any assistance. I could have used help in the shoe department. For that reason, we just decided to browse online and have it shipped home!
