Cell Phone Stores in Walnut Creek, CA

“Broke my iPhone 11 screen’s glass completely late this afternoon, and iRepair Cell & Tablets was one of the top rating repair store nearby. Since they closed Sunday (and it’s Saturday today), I called to make sure they have part and can accommodate my quick drop in. I arrived 15 min before closing, and the store owner (named Yama) quickly got me in and out in less than 10 min! He was super friendly in person, and also when I called him beforehand. My iPhone screen look and feel like new and as responsive as OEM part. Would definitely come here again if any problems with my electronic devices!”

“Robert was awesome he went above and beyond to make sure I walked out with an activated phone after spending 3 hours texting att customer service app people . I was frustrated and annoyed getting no where with their chat representative. If Robert would not have asked me if I had signed in. My wait would have been a few hours.

ATT needs more people like Robert.. He's very professional, polite, and prompt making sure his customers are not waiting to be helped a long time. There were 4 other employees that were on the same shift 2 of the girls were either new or just didn’t care about their job. Anyhow, I appreciate your help Robert!!!

Ps. The music wasn't that bad. Haha!”

“My experience here with Brian, Melad and Vanessa was amazing. Excellent customer service, friendly, prompt, and knowledgable are just a few words to describe them. I look forward to future visits with whatever help I need with them. Thanks to you guys again for your time, help and friendliness.”

“Had no idea this location was even here! Glad we found it as we were able to walk over from Apple Store to get new watch set up with cellular (transfer from old watch to new watch). Dee went above and beyond with her customer service. She not only helped us to transfer the cellular to new watch but was able to correct the issue the service person caused (they cancelled our existing cell service #). Dee was quick to get things back in order for us and even offered to help set up the new watch to ensure it worked correctly right down to putting the new band on for us! She was so professional, patient and kind! Good service is hard to be found and she was absolutely a pleasure to work with. Thank you Dee!! You were so nice and patient. We definitely will drive back out to this location to have service she provided.”

“I have visited this location a few times. And honestly, based on my visits, I can believe that this location is much nicer than the one in Antioch. Although, I probably wouldn't drive half an hour to here to get what I needed; I could if I want. Anywho, we were in the area on Nov. 24, 2023, and it was Black Friday, so we decided to stop in and see what kind of deals they had. And honestly, I was a bit disappointed. The sales that I have been seeing said "30% off", which isn't much of a deal. I was in the need for pajama pants and some socks so I picked them up. I scanned them, and they were on sale. I also bought some accessories for my new phone, and I was pretty disappointed with the fact that they weren't on sale. While we were checking out, I decided to use my Target Circle rewards (like I do usually), and the person who checked me out suggested I spend a certain amount to get the discount. I didn't get their name, but the way they explained it to me was very helpful. And everything went through without any issues. Would I come to this Target again? If I am in the area again, maybe I may check it out. Since the Pittsburg Target closed down, I have mostly been going to the one in Antioch and this Target is out of my reach. I like how there is a parking garage underneath, which is nice especially in a place where parking is AWFUL.”

“Christi was very professional and went out of her way to do everthing she could to help me solve a problem on my Macbook Pro. I could not find anywhere to give customer service feedback, so I hope a manager will see this. She should be commended. I called a different apple store earlier and was basically offered no help in a condescending tone.”

“Absolutely awesome service!!!! Just saved one of our team from a situation that would have been awful right before a flight across the country. Thank you all soooooo much for your help!!! Best wishes and have an amazing 4th of July!”