10AM - 6PM
2095 Pacheco St, Concord“Can't thank Josh enough for reviving an old (really old!) MacBook Air. Works like a dream. Seriously, I couldn't be happier. Fix That Mac is in a very convenient location and Josh was friendly, professional and able to get to my machine right away (tip... go first thing in the morning, enjoy breakfast at the Bay Leaf Cafe and then have a coffee drink for dessert at Vinnie's bar). Very reasonable pricing is the cherry on top! Highly recommend.”
“Great prices! Before I purchase I always check prices at COSTCO and today Sam's prices were lower on all items. Plus they deliver to my front door.Go check prices and save money. Yes I am member of both COSTCO Concord, CA and Sam's Club.”
“Great store ,good location, safe parking, store is clean staff is friendly and very helpful , the inventory and prices good it was overall very stress free and positive experience this is now my go to spot for my Metro needs ???”
10AM - 8PM
1759 Willow Pass Rd, Concord“I got my new phone there a couple of months ago. There were two young ladies, I can't remember their names, but they were so helpful, helped me find the exact phone I was looking for. Tonight, I had a technical issue with my phone, and was in the neighborhood, stopped by, and Abraham very quickly helped me out, solved all my problems. Fantastic customer service. I'm very impressed with them. They have my highest recommendation.”
10AM - 7PM
4701 Clayton Rd, Concord“This store is the best place for getting a cell phone, my family has been going to this store for years and have always had amazing service. I recommend this store for all your cell phone needs you won't regret it.”
“The employee named Dom was extremely professional and offered helped me tremendously. He also seemed to have a lot of experience at the position he’s in. Highly recommend him for a management position if one ever opens up. Very polite, informative, and thorough.”
“I was able to switch from Sprint to Tmobile super fast and I was able to keep my same number. I wish I had gotten the name of the guy that helped me, he was great. Tmobile has a first responders discount so we're able to save a lot on our phone bill. Customer service upstairs is way better than the location downstairs.”
“By far one of the best experiences at any att store and there's one person to thank for it all.Ira HairIf you are buying anything from this location buy from that man!He's got a good heart. I wish him the absolute best for his service he provided. Loyalty and honesty are NOT the same thing but you earn loyalty WiTH honesty.Ira solved my cell issues and worked with me, patient with me for a few hours. This experience far exceeded any prior.We had genuine conversation and instead of simply trying to make a sale he just DID his job! It's a DoG eat DoG world out there and most people will do anything to sell you crap u don't need but he didn't even try that with me. We both understood at that another location the man wanted to make a sale and did me wrong as a customer. ( my words not his ) but I will never go back to the Lafayette location as I know some of the employees now are not genuinely trying to take care of a customer and have them coming back they are trying to get a quick buck. Well they won't get another from me and I will get his name and I will review him later. Good people do not deserve to be played.Do good... good things come! I will spread the good word and I hope this employee has people flocking to him for his service!”
“Best experience ever, I went in to get a new iPhone. Ethan went above and beyond to make sure I got the best value for the money. He tapped into every deal available, and I walked out with a new IPhone, Apple Watch and Tablet!Thank you for your service Ethan!”
“I received phenomenal service at this location. I went in having trouble with my SIM card and they helped me right away. When I had to momentarily leave to pick up my little sister they gave me a spare phone to take with me for emergencies since they were transferring things from my old phone to my new one. They worked with me with every problem we encountered and made me feel very welcomed. I definitely recommend stopping by here for help or great service”
10AM - 8PM
1 Sun Valley Mall Rd, Concord“Affordable cheap, but when they put the camera lens on my phone, there was lint in the camera lens I would post pictures that I'm on my phone posting this review Other than that very fast, respectful, and professional”
“Assad helped me transfer from Verizon to Metro. I had previously gone to this location to ask how I could transfer and Assad was the same person that told me what my steps were. I did what needed to be done on my end and today, I finally stopped in. He was knowledgeable, friendly, and helpful. Oh, and he speaks Spanish for those needing assistance in Spanish.Thank you, Assad!”
10AM - 7PM
5434 Ygnacio Valley Rd Suite 240, Concord“Both times we went in to this store we had the pleasure of working with Justin.He was very helpful and patient and knowledgeable. He was attentive to all the cut that came in and greeted them and let them know a ruff wait time.Justin has spectacular customer service and is very helpful. He answers all out questions and wasn’t pushy. He I a joy to work with and we will go back only to work with him.”
10AM - 8PM
474 Sun Valley Mall, Concord“HIKMATH was by far the most helpful Verizon representative I’ve ever dealt with. I’ve been in a multiple stores and I will not go to a different store than the one that’s in the Sun Valley Mall Concord California.”
10AM - 8PM
1803 Monument Blvd Ste 3-B, Concord“Jay was helpful. Calm and professional. Just got a new iPhone so he helped me get everything set up and go sim less with my new iPhone so it would be easier. Also fixed my data speed.”
10AM - 7PM
1545 Monument Blvd, Concord“Boost mobile is good. It just needs to be the first to offer top phones for cheap.Something like this, something that will help the people and we're struggling. Seems like all of our utility bills just like nine times the regular price LOL so somebody somehow has got to cut some slack and make the cheap.”
9:30AM - 7:30PM
1701 Monument Blvd Ste G, Concord“This metro by tmobile store is by far the best one in the bay. They have great customer service and very friendly. Ment took care of my phone needs very quickly and took my frustration to a smile in minutes. He went the extra mile to make me happy and deserves 5 stars.”
“My wife and I both needed new phones. Yiikees!!! Lucky for us, when we went in a couple of evenings ago, the store was very slow (we were literally the ONLY customers) and Mohammed, the nice gentleman who served us, took the time to help us with EVERYTHING we needed without rushing us, or making us feel stupid! LOL! We all know how complicated even the "simplest" of smart phone can be today, so it's real refreshing when someone like Mohammed can do his job so well, and with such a good attitude! Thank you Mohammed...I'm going to drop off a gift card for the Cheesesteak Shop for you this week...promise! By the way, we are both super-happy with our new phones.”
“Manuel and Jaun went above and beyond expectations when Helping my Wife and I.They were able to resolve all the issues we were having. Definitely recommend this location I know it is a little bit of a wait( they are always busy) however wroth the wait ! Things are done correctly the first time.”
10AM - 8PM
5438 Ygnacio Valley Rd #50E, Concord“We were the first ones In the store, she was quick and made my shopping experience amazing. She helped me update my Google password and switch all my stuff over. Honestly despite the reviews this location and Yani have been the best. Also the closest store.”
“Came in with a minor problem that I thought was major not only was this matter handled quickly and efficiently the gentlemen that were there in store were so nice ! Thank you so much !”
“Had iPhone screen replaced, bought a new case & some cords while there. They are so helpful and knowledgeable about cell phone stuff that I can't figure out. Highly, highly recommend them.”