Had such a great experience today ! SF location didn’t have the particular shoes I wanted and they have it at Walnut Creek. Got my 15% discount honored here by Rose , she’s really great !!! Thanks so much .
April 2023
Ecco shoes are well made, so they last and they are comfortable. It's 5☆ to Ecco and 3☆ to the store for not carrying size 13 and above. The store itself is pretty small.
November 2022
The worst customer service I have ever experienced. They falsely claimed my shoe was 50% off when I was there to return, presenting my receipt. I researched and found the show was in fact not on sale. I went to another Ecco in San Mateo thereafter and they confirmed the shoes was not on sale and gave me a full refund.
