8:30AM - 5PM
15139 Anacapa Rd, Victorville“James was very courteous, helpful and accommodating will definitely be bookmarking this location and referring any of our customers in the area to him and his crew. Thank you so much James and staff!!!!”
“This facility offers great storage with wonderful service from both management and staff alike. The storage unit themselves are well maintained and I’m always left with a great piece mind that my belongings will be kept safely. Overall wonderful business and well worth the money.”
7AM - 7PM
14598 Palmdale Rd, Victorville“Nena was super accommodating and helpful with renting us a storage and making it so that we could drop off our uhaul with ease after moving there from another city. The facility is also nice and clean. I definitely recommend them for your storage and moving needs.”
“I have been with Bear Valley Apatite Storage since 2012. I have moved units about 3 times within BVAS and have always been very happy with their customer service, their payments reminders ( THANK GOODNESS ) and never once have I heard in the entire time that I have been there, I have never heard of any security issues happening.Staff are very caring, compassionate and helpful. I can't bring myself to leave unless I Finally HAVE to leave. I will never use another storage facility up here in the HD. I am ONLY comfortable with BVAS and have recommended & brought in family over the years to use this company with their needs.”
“Checking in and out was easy as always with U-Haul. Trucks and equipment are always in working order. I have rented from U-Haul for most of my moves in town and out of state. The staff are always friendly and professional. They usually are ready to assist you in loading boxes and in-store items.”
“This place mostly has bad reviews because the customers are rude, entitled, and unsympathetic. (There are obvious scheduling issues but take that up with a supervisor/manager not the employee FYI) I had an appointment at 10:30 am for a hitch to be installed and I arrived 10 minutes early and found there to be a line 5 people deep. It was clear the only person working the whole place was one man doing the job of 2-3. He was doing his best to help serve each person as quickly as he could. The man in front of me didn't have a reservation to get a truck and blamed the employee for the size truck he wanted to be unavailable and was outwardly irritated...interesting. To which this man tried to drag me into his bs by trying to make the employee feel bad for making 'this young lady waiting. To which I replied 'nah, I'm fine waiting'. Not to mention the two other people who had something to say about the employee right in from of him. About 30 minutes passed, which to me, is reasonable as he again was the ONLY person there. He helped me very quickly and I was on my way after a quick inspection of my car for dents and scratches. Very nice man and my hitch came out great. I was told they would start on it at 3 and I got a call at 4. No issues besides the very rude customers I had to unfortunately be among while waiting my turn, patiently.”
“This place mostly has bad reviews because the customers are rude, entitled, and unsympathetic. (There are obvious scheduling issues but take that up with a supervisor/manager not the employee FYI) I had an appointment at 10:30 am for a hitch to be installed and I arrived 10 minutes early and found there to be a line 5 people deep. It was clear the only person working the whole place was one man doing the job of 2-3. He was doing his best to help serve each person as quickly as he could. The man in front of me didn't have a reservation to get a truck and blamed the employee for the size truck he wanted to be unavailable and was outwardly irritated...interesting. To which this man tried to drag me into his bs by trying to make the employee feel bad for making 'this young lady waiting. To which I replied 'nah, I'm fine waiting'. Not to mention the two other people who had something to say about the employee right in from of him. About 30 minutes passed, which to me, is reasonable as he again was the ONLY person there. He helped me very quickly and I was on my way after a quick inspection of my car for dents and scratches. Very nice man and my hitch came out great. I was told they would start on it at 3 and I got a call at 4. No issues besides the very rude customers I had to unfortunately be among while waiting my turn, patiently.”
“Went to return the truck I had. The ladt was on her way to lunch but waited for my bf to come before she did go...very nice and awesome customer service. Very clean area”