Great bank to do business with. Big shout out to Angel Hernandez for his knowledge and professionalism. Angel helped up set up the right accounts based on our goals and needs. Easy to do business with. The entire staff is great! I rarely go into a bank anymore but really enjoyed my last few visits at Citi on Victoria.
July 2019
No Customer Service. Was there to open an account. There were no one at the New Accounts area. Waited for over an hour. Then the guy walks in and helps another customer that walked in after me and I had already signed in.
October 2018
Citibank has the worst customer service. Wouldn't recommend this bank. A big disappointment!
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.