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August 2023
I reached out to the customer service team after an item I purchased went on sale after I completed my transaction. They immediately honored the new sales price and offered me a refund or store credit. Was really pleased with the quick, personalized response and customer-friendly policies.
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June 2023
HIGHLY recommend 12th tribe. I messed up and didnt realize I had to return items within 15 days and I reached out to see if there was anything that could be done. They were super understanding and SO helpful and quickly helped me. Fast communication, amazing customer service, and I LOVE their clothes. A forever fan!
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June 2023
M***** in **************** was prompt and clear in their communication and helped me resolve my issue in a single business day. Thank you! I will definitely be purchasing from here again.
