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“Some stores are amazing, like the 8438 Reseda Blvd store, others dissapoint in their customer service. Bad experience with 6230 Sepulveda Blvd. where I picked up the rental, even though I discussed the need for a ride after renting it from them, and the manager said it wasn't a problem, 2.7 miles away but when I called to let them know my truck was done, they wouldn't drive me to my mechanics, if I dropped it off there, (I don't believe I was talking to the manager) so I went to Reseda, and they were more then happy to drop me at my mechanics”
“We had a great experience here! The customer service is top notch, and the van we rented was clean and well taken care of. We will definitely be back again when we come back!”
“Very different experience from the last time I was there over 2 years ago. We won’t talk about that because I can see how much things have changed.
Overall, a very pleasant experience this time around. Very professional and friendly staff. They had several vehicles within my price range. It was an easy and fast process.
When I returned their vehicle a week later, I had another great experience. They quickly checked me out and offered me a ride to the body shop as it was very close by. Given the very hot weather, I was very appreciative of that! I would definitely choose this location again.”
9AM - 12PM
5800 Van Nuys Blvd, Van Nuys
Car Rental
“Quanzell "Q" is the besy customer service ive had in a while, i felt comfortable and secure in the rental agreement i signed and he made sure i got the insurence i was so happy!”
“Yeah duh it's expensive. But the service is fantastic and that's what you're paying for. Get your car instantly when you land, drop it off steps from your plane.I left my jacket in the car, figured it was gone for good, got a call from the service people asking for my address so they could mail it. For free.You get what you pay for!”
“We love using Budget Car Rental!!! Great cars for very reasonable prices. Caesar at their location on Van Nuys Blvd. is so knowledgeable and friendly. Last time, he gave us a free upgraded car just because one was available. Also, if you want to get your deposit back 3 business days after you return your car, Budget Car Rental is the place for you! We originally came to Budget after having to wait almost 30 days to get our rental deposit back with Enterprise. Enterprise gave us the run-around and their employees were non-helpful/rude once the car was turned back in.
Give Budget a try!! They have great prices and they’re straight shooters.”
“I had a great experience here the gentleman at the desk was very accommodating even though I was early for my reservation. His kindness was much needed and appreciated”
“Hello beautiful people and Yelp fans like me this will be a late post..! Late October of 2021 I got into a fender bender accident, unfortunately for me a week before the accident I have changed the fully coverage to just the legal coverage by the law.. so I ll be paying out pocket; any how a friend of mine Sofia recommended the shop since she has used their services I decided to send my BMW to them... I got the white glove and #1 Customer service by the owner and his team. my car look like new two weeks after and sherry on top they deliver my car to my driveway, Thank you Tony and team, Sincerely one of your very happy Customers.”
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“If you need a rental car, I recommend Midway. They always have new cars. Look for Mr. Manny. He'll help you a lot so you're completely satisfied with your car.
5 ⭐️⭐️⭐️⭐️⭐️ for Mr. Manny.”