SKECHERS Factory Outlet in Vacaville offers a wide range of footwear, from stylish work shoes to athletic options for golf, pickleball, basketball, and more. Customers can find podiatrist-certified arch support with Arch Fit technology, exceptional cushioning with Max Cushioning, and convenient Hands Free Slip-ins. The store features popular collections, including memory foam and GO WALK, and has exciting collaborations with Martha Stewart and Snoop Dogg. Customer service experiences at the outlet vary. Some visitors have praised specific associates for their helpfulness and friendly attitudes, particularly highlighting employees like Andrew and Liz, who provided exceptional assistance in finding footwear and accommodating special requests. However, there have been reports of inconsistent service, with some customers expressing disappointment over unhelpful staff and a lack of engagement during their visits. Despite mixed reviews on service, the selection of shoes is generally well-received, and many appreciate the quality and variety available. Overall, SKECHERS Factory Outlet is recognized for its product range, while the level of customer service may benefit from further training to ensure a consistently positive shopping experience for all visitors.
Walked around , good selection of shoes. Trying to get help was challenging. Supervisor seemed unsure of what I needed and suggested going online. I left and went to a different Sketchers
July 2025
I arrived with 1 pair of shoes and left with 3 pairs.
July 2024
Good selection of shoes. On my last visit, I had a hard time finding my size to try on. I was standing by 4 staff members and none of them offered to help or even greeted me. One was the Store Manager. They lost a sale. The cashier Robert was great.
