Navy Federal Credit Union proudly serves the armed forces, DoD, veterans and their families. Enjoy great rates, discounts and award-winning 24/7 member service. Join a credit union that supports the military and understands what it means to serve by visiting the Navy Federal website, or one of their 350 branches worldwide. Their Members Are the Mission®. Insured by NCUA. The reviews for this branch are mixed. Some customers had a positive experience, with the receptionist and teller being friendly and the process going smoothly. However, others noted that the branch is stretched thin in terms of staffing and size, serving a large area. It's recommended to make an appointment for important matters, and to be patient and courteous with the employees. While there is no branch in the Pittsburg or Antioch area, the overall service at Navy Federal Credit Union is reported to be excellent, with quick and thorough assistance.
I have yet to have issues i love Navy Federal this is my forever bank
September 2025
Navy Federal Credit Union is a great bank. They have a friendly staff and offer a lot of things to help you with your finances. I also like being recognized by my rank when I call customer service. They always greet me by Sgt.
February 2025
This review is for 519 Hilltop plaza in Virginia Beach. Ray is awesome! Handled our business with proficiency and care, will gladly return to this office for any future banking needs.
