CVS is a pharmacy and retail store where the staff is consistently described as very helpful, polite, and understanding. Reviews highlight employees who go above and beyond, showing great kindness and care. Specific staff members are noted for being fantastic, on top of their duties, and demonstrating dedication by remembering customer details without checking profiles. The pharmacy team is praised for sharing customers' frustrations with external issues like insurance, which customers find validating. The pharmacy itself is noted for being very well-staffed and efficient. Customers appreciate the immediate text notifications when prescriptions are received, which include projected wait times and an option to request the medication sooner. This system often results in prescriptions being ready in no time at all. While occasional inconveniences like computer outages occur, the overall positive experiences lead customers to return. Beyond the pharmacy, the store offers a wide selection, with customers finding everything they need, sometimes at better prices than other retailers. The excellent customer service extends to the sales floor, where staff are helpful, ask guiding questions, and provide a friendly and enjoyable shopping experience that includes joking with customers. This outstanding service encourages shoppers to choose CVS for both pharmacy needs and general retail items over other stores. The business also conducts coronavirus testing, with availability for eligible individuals.
They’re all very kind and knowledge in the pharmacy.
March 2024
I just love going to CVS on baseline in Upland. The store is always cleaned everybody’s really friendly if you need help finding something they show you where the product is.
October 2022
The staff is very helpful and polite. The pharmacy is always very well staffed. Ive always found everything i need here. Ive even canceled amazon orders when I've found things cheaper at CVS
