“Working with Fremont Bank on the purchase of a new car they were very helpful despite the fact they had to place a hold on my money that I had transferred from one account to another, Reshmi Deo greatly assisted on Maneuvering through the red tape to allow me to process my payment to the dealer.Thank you”
“I went to few banks for my need to open tenant landlord escrow account, no other banks knew or put effort to find out what that is since its not common in California, Ms Lisa helped to setup the account, she went beyond to get all necessary information to setup the account, Ms Monica also helped throughout the process. Recommend this bank to anyone who is looking for specialized banking needs.”
“Everyone has been affected by the pandemic making outings difficult. I was appreciative of this branch location especially Doren! She is super sweet and I am grateful for her 5star customer service. I probably had to come into the bank 5+ times. I worked with several team members- Alice and Justine who were just as helpful!”
“This is my preferred chase branch. The customer service is amazing. The tellers are always in a joyful mood and always very helpful. They always greet you and are very welcoming.”
“not my hometown BOA, came to this location because in the areas also need some helps, i was surprised by the low yelp ratings. by just walk in, front desk-Alicia was professional, friendly also very kind too. the service i needed, was done by Ms. Charlee Correa, not only professional, friendly she's also respectful & detailed too. I had A wonderful wonderful experiences here today, gave two thumbs up to everyone.”
“I had a great experience opening an account with Chase at this branch. I highly recommend working with Christianne Barroga. She explained everything clearly and helped me gain the most out of my new account. Thanks, Christianne!”
“I received the best customer service from Rakan, he went above and beyond, helping me several times with excellent service each time. I received an excellent interest rate with the Wells Fargo savings account and he was able to even save me money from past issues at another location. I highly recommend Rakan!”
10AM - 6PM
1790 Decoto Rd, Union City“Every single person I have interacted it was a pleasure to deal with at this location. I mostly work with Chris (Krishna) and Jared. The manager is also very knowledgeable and provides good service. They are patient with questions and will take the time out to provide a good explanation. I am usually in and out with what I need. The lines are good except for around closing time when a lot of people show up. The only tip I would have is to call in before needing any change as they do tend to run out if you are looking for quarters or something some days of the week. Their hours are super convenient for me!”
10AM - 5PM
1800 Decoto Rd, Union City“Hello Fellow Bank Customers. I went to this Citibank location in Union City Ca and was greeted by Jatinder K at the customer service window, the transaction was beyond what I expected not only did Jatinder help with my currency request (new currency) for gift cards Jatinder also mentioned the current CD rates which changed since February so I set up a appointment for a bank representative to lock me in to a better CD rate which means better returns on my Deposit. Thank You Jatinder and Citibank.Thank You for Reading.Reviews Help Consumers.”
“I had to do some cash transfers and Circe was great to work with. She was very patient and quick. Tom ensured that people are not blocked waiting in queue and helped out folks who had quick queries and issues. Overall great experience!”
Open 24 hours
1800 Decoto Rd, Union City“I love Citibank!!!! They have decent Policy's Usually very Helpful Employees!!! Plenty of. ATM and Office Location's in the Bay Area!!! That's why Citibank is a Baller On a Budget Approved Establishment!!!!”
“Working with Fremont Bank on the purchase of a new car they were very helpful despite the fact they had to place a hold on my money that I had transferred from one account to another, Reshmi Deo greatly assisted on Maneuvering through the red tape to allow me to process my payment to the dealer. Thank you”