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10AM - 5PM
13800 Parkcenter Ln #100, Tustin
Apartments
“Abel helped me today with the replacement of our hallway’s light bulb. And as usual, he left me very happy and satisfied. Thank you for the great service, Abel !!!!”
“Hello! I want to share my experience of moving out of the Sierra Vista complex, which is part of The Irvine Company. For my family, it was our first experience leasing an apartment in California, and in the USA overall. We arrived from Ukraine in 2022, leaving everything there, our home, our life. As you know, it's very hard to rent decent housing without having a good rental history in the USA. But we were lucky - The Irvine Company approved our lease, but with a double security deposit. The lease term was 15 months. By the end of the lease, we were very stressed because there are many extremely negative reviews on the internet about the process of moving out from The Irvine Company properties and about the huge amounts withheld from the deposit upon moving out. Of course, we took the moving-out process very seriously, we cleaned the apartment very carefully, and fixed all the shortcomings as much as possible. But still, we were under a lot of stress because the amount of the security deposit was very significant for us, and we were really counting on this return. What a pleasant surprise it was when, closer to the end of the lease term, we received excellent informational support, they literally extended a helping hand to make the moving-out process comfortable for us and ensure we did not violate any of the contract terms due to ignorance or inexperience. The outcome of the move-out was that we did not overpay anything, only for standard services - cleaning, carpet cleaning, and a single coat of wall painting. This amount was quite reasonable and very satisfactory for us. I want to express my immense gratitude to the entire team of Sierra Vista complex and especially to the assistant manager Verna Mendoza and Julia Jasaitis. who made the process of our move-out amazingly comfortable. I tell all my friends about the professionalism and clarity of the Sierra Vista team, and I see that my words change people's attitudes, potential renters, towards The Irvine Company for the better. I am grateful to the entire team and remain a devoted fan of your team. THANK YOU!!!!”
“My husband and I came in for a tour today and our experience was nothing short of exceptional. Meagan was amazing! Her transparency and clear communication made the entire process seamless and stress-free. Seriously the BEST experience we've ever had while touring apartments. However, we aren't prepared to move until the end of this year, but we're confident El Paseo will soon become our home! Thank you Meagan!!!!”
“Management team has done a phenomenal job at improving the complex and keeping it clean! Previous managers would ignore complaints, concerns, and repair requests unless they were emergencies. Current manager, Carla, is always happy to help with any questions and has gotten repair requests done within a week (in my experience). I never feel like I am inconveniencing her or maintenance team as previous maintenance team and managers used to make it seem! Honestly a great place to live.”
“An amazing community with amazing management, the manager Arlene is so very kind and helpful and the apartment complex is very clean and taken care of. Definitely recommend??”
“Im a new tenant referred by many residents that have lived in this community for many years. The manager was very professional, sweet and caring of her community, which i find phenomenal. She actually cares for resident’s safety and peace of mind. Overall our moving experience has been very smooth!”
9:00 AM - 6:00 PM
17045 Medallion Ave #5079, Tustin
Apartments
“Jackie Perez is amazing.I received a real peaceful experience. She explains everything you need to know I'm detail and answered every single question I had.Great place to move into. Gated, safe, community.God bless you.”
“I just want to say that I really enjoy the leasing ladies Gracie & Soila. We have only been living there since June & the ladies have made my daughter and I feel like home. Everything is very beautiful here . We came from a homeless shelter and it’s nice to feel like home in your apartment. They are helpful and friendly and I and my daughter are happy to have them on the property. My last place was not friendly. Thank you ladies for being great!”
“I have lived here for 3 years and it's a very nice place to live they take good care you right away if you have any problems with maintenance the MGMT is very nice always trying to make your experience here a great one they even have treats in the office for tenants the place is always clean as well take my advice and move in”
“The manager Chris and Megan were extremely helpful! I loved the patios and 2 bedroom apartment they showed me. This place is really cute and cozy and it's really quiet here. I will definitely be coming back with my husband to show him so we can apply and move in.”
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“I really appreciate Mr. Jose's professionalism and he is a extremely hard worker. I wish we had more people like him and what a true asset he is to Rancho Alisal Company. Thank you!”