“I have been a member of Bank of America for decades and rarely need the services of the staff; however, when I need them, it's usually for something that feels out of my control, causes anxiety, and needs IMMEDIATE attention. Recently, I entered the Sunland B of A premises, extremely anxious and emotional due to problems with my checking account. and expected to meet with a bank manager sometime that morning, although I had no appointment. Due to Covid issues, many B of A branches have had to temporarily close down or cut their hours, so it's not reasonable to expect immediate assistance. However, the day I visited the Sunland branch, the employees could tell I was stressed out. Athough short-staffed, the bank manager, Julio, carved out some time for me to help rectify my issue. I started that day thinking my life was doomed, and walked out of the bank after Julio's support, feeling like "anything was possible". I RARELY take the time to write YELP reviews, but this type of personalized and immediate attention is so rare but much-needed in many of our public arenas, and it is important to recognize such efforts. I am so grateful for Julio's support, and the Sunland branch personnel. Thank you for making my day!”
Open 24 hours
6588 Foothill Blvd, Tujunga“Great service always by management! Everyone greats you well and service is amazing. I can't be satisfied enough as any time I needed assistance they treat me as family . Entire stuff is helpful and knowledgeable on all the aspect starting with the new tellers to bankers to the manager! Really appreciate of what they do and how do they take care of every single client. I have all my friends and family banking here and I know everyone is happy with this branch. And a lot of people came to this branch from Glendale area because of management. She came from that branch and we all followed her to la crescenta! Couldn't t be more happy ! Don't hesitate come and bank with this bank specifically with this branch !”
“Great branch everyone is nice and youre in and out of there quick. I got helped by Joe the banker and the manager was also friendly. For sure the best branch in this area. A+++”