I went in with my nine-year old son because he wanted to exchange some dollar bills for some rolls of coins. Even though we didn't even bank there, they were so helpful and sweet in helping my son. I currently don't have bank accounts with them now, but will soon in the future because they were so friendly.
April 2021
Love this bank! Everyone is so helpful and they helped our business with our PPP loan. I highly recommend if you have small business in Truckee
July 2020
As far as tellers/customer service go - Fabiola is always helpful and very friendly, however Kaitlyn has consistently given the WORST customer service I have ever received. Always very unpleasant and rude with an awful demeanor. For a small town branch, you would expect a different level of quality.
Plumas Bank is a locally managed, full-service award-winning community bank founded in 1980. Located near Donner Summit in the Sierra Nevada mountains, Truckee is the location of the first transcontinental highway, Lincoln Highway, and Donner Memorial State Park. The business community has seen thriving industries of four-season tourism, outdoor recreation, hospitality, construction, logging, real estate, manufacturing and family-run businesses. Since 2001, Plumas Bank has served the people and businesses of Truckee.
