Warranty is a real thing and it was extended for an extra year by registering it in the Citizen app. It was very fortuitous because I needed a repair 6 months after the original warranty expired. They took care of it under warranty and I am very happy with the service.
January 2024
My F990 CC 7005-16F watch stopped working under warranty. I sent it in, and it took about 25 days to get back. The watch was perfect upon return.Thank you, Citizen, for the excellent customer service and the repair of my favorite watch.
November 2023
I purchased my Citizen model A160-H16331 in March of 1999 and I wear it every day. It is my only watch. It has lost some of the luster over time but it has never failed me. I am seriously considering leaving it in my will as I suspect that it may outlive me. Great product.
